05-06-2024 09:44 PM
Hi Shipstation forums.
Is anyone aware of a workaround in regards to fulfilling orders for multiples of a product, particularly when the product comes in a carton containing multiple units in the carton as well as being sold separately?
For example;
Product X has a UPC, which scans out as 1 unit of product X, however product X also comes in a carton of 48, which wholesale customers often purchase.
Is there a way to setup a second code, which could verify 48 (or one carton) of the item ?
I am aware that the setting can be changed to scan by fulfilment SKU instead of UPC, but either way only 1 unit is scanned when physically carrying this out.
05-10-2024 12:43 PM
Hello CallumMilkBar!
Thank you for your post. What it sounds like is that you might want to create a separate SKU for the larger quantity of the item. Essentially, you would have product X, which has SKU A 1 unit and SKU B 48 units.
I hope this helps!
Happy Shipping!
-Cara