ShipStation Community

Shopify recently launched a new field in B2B checkouts, “Purchase Order.” It would be great if this was supported. If not a dedicated field, then at least as an option to map to a custom field, similar to order tags, order notes, order ID, etc… Shopify support has confirmed that API support for the PO field will be available shortly in the unstable API.    ... View more

Hello, Currently if you have multiple accounts from the same carrier GetRate only calls the default account using carriercode - please allow calling GetRate by accountNumber, nickname or shippingProviderId to allow rating multiple accounts added from the same carrier. Thanks! ... View more

When orders get combined and shipped in Shipstation the 'mergedIds' from the Advanced Options should be available when querying the List Shipments endpoint. It is currently included in the orders endpoint however it is pretty much useless as one would never use that endpoint for updating orders/fulfillments in a 3rd party system like an ERP but rather they would query the shipments endpoint to check for orders that have been shipped.   As it is right now when we combine orders in Shipstation we have no way of updating our internal system and marking both orders as shipped, it will only update the master order ID. ... View more

I want to be able to pull the value associated with the ShipStation packing slip barcoder via API, so I can replicate it on our internally generated labels. There is currently no API to pull this data. Here's an example of the data that is stored with the barcode: ^#^D5A061F^  There is currently no way to pull this data via an API. ... View more

Product Images for Walmart APIs Storefronts like Amazon, eBay, Shopify and Etsy have their product images attached to the orders, except for Walmart. Images are really important for our shipping process, because it shows the products and our warehouse team can reassure themselves that they are shipping the right products based on their images. That is why it is necessary to implement product images to the Walmart's API. If Amazon, eBay, Shopify and Etsy can have their products' images attached to their orders, couldn't you do the same for Walmart? ... View more

I am an Etsy seller and I encountered a problem when using the Shipstation API. The process is as follows: Please see below:   I send a Post request: url = "ssapi.shipstation.com/orders/markasshipped" Parameters: payload = { "orderId": 491876446, "carrierCode": "sf-express", "shipDate": "2024-11-12", "trackingNumber":"9300120111412091388309 ", "notifyCustomer": false, "notifySalesChannel": true } Description: The order number is: 3476386026, (orderId: 491876446, orderNumber: 3476386026) is an order from the etsy channel. notifySalesChannel is true, requiring the shipstation to notify etsy of the shipment, and the shipstation requests createReceiptShipment in the etsy api. The description of createReceiptShipment is as follows:  Shipstation API request results：{"orderId":491876446,"orderNumber":"3476386026"} The shipstation UI shows: Etsy backend order display: From the above description, when Shipstation notifies Etsy to ship, when requesting Etsy API (createReceiptShipment), the value of field carrier_name is other, not sf-express. When I request Shipstation API (Mark an Order as Shipped), the value of field carrierCode is sf-express, maybe Shipstation has filtered it. I would like to make a request to you. Can I pass the same value of field carrierCode to field carrier_name of Etsy API (createReceiptShipment) when requesting Shipstation API (Mark an Order as Shipped), instead of other? Are you willing to develop this requirement? My functional requirements are as follows:   When requesting the Shipstation API (Mark an Order as Shipped), I hope that Shipstation will pass the same value of the field carrierCode to the field carrier_name of the Etsy API (createReceiptShipment). For example (assuming that this order is on the etsy platform): When I request the Shipstation API (Mark an Order as Shipped), the value of the field carrierCode is "sf-express". When Shipstation notifies etsy to ship, I hope to pass "sf-express" to the field carrier_name of the Etsy API (createReceiptShipment). Because currently, if the value of carrierCode does not exist in the ShipStation UI, ShipStation will pass "other" to the field carrier_name of the Etsy API (createReceiptShipment).   Hope to get your help, our business really needs this function.         ... View more

Purolator desktop application allows some clients to mark packages with a label of "Digital Health Indicator". This helps patient-health related packages to get priority over other packages, among other things. The biggest feature needed is to include the indicator on the Package Label: Currently, this indicator cannot be selected on Shipstation. Are their plans to add this in the roadmap? Some reasons folks may use this indicator: Digital Health Indicator Benefits: *shipment of healthcare items like medical equipment and vital medications *visual and digital alerts that allow for easy identification of healthcare packages *prioritize induction of healthcare shipments in the first mile *expedited sorting and movement of shipments through the network *enhanced visibility on driver handhelds for final mile delivery FYI, it's not mentioned in the integration page as available/not available: [Nov 29 2023] https://help.shipstation.ca/hc/en-ca/articles/360025443131-Purolator?queryID=19f6e460743f72ea213a53a13c3d6244#UUID-807f8191-d1e0-fc5b-0794-4c6c0ab58fa1_UUID-01f80465-bab2-b05d-1b7b-6309999a5dcc   ... View more