ShipStation Community

Can we please have the ShipStation Development Team allow for importing of UPC records from BigCommerce at the time of import.   After speaking with ShipStation Support, we've come to the conclusion that ShipStation is able to create Product Records when importing orders from BigCommerce, however ShipStation is not importing the UPC.  This is a massive inconvenience, as we are unable to use the Scan to Verify & Print functionality without UPC's.   The manufacturers of the products we sell have printed UPC's on the product packaging, but not our in-house SKU's.  As a result of not being able to scan UPC's in ShipStation, we're having to manually read the UPC/Barcode on the product packaging and verify it against the product record in our POS to make sure we are fulfilling the order with the correct products.  This is a very time consuming process and leads to human error. ... View more

We ship firearms using BigCommerce as our order hub and per law firearms have to ship to a FFL. In our checkout we have a custom checkout field labeled "FFL Name" and "FFL Address" so the customer can input their FFL's information. Would it be possible to allow ShipStation to import custom checkout fields from BigCommerce into ShipStation as custom fields? ... View more

Most of our Amazon products require buyer input for customization (color, size, numbers, etc.) and we have been using a 3rd party service to import this info to Shipstation. The customization information from Etsy and eBay orders comes over cleanly, but not Amazon. Would love this feature.     ... View more