API to Google Sheets
I'd love to pull some data from Shipstation using API to google sheets. Is there anyone out there that has been successful and mind tossing over some pointers?
Forum Posts
Scan to Batch Not Working in Version 3
Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...
Re-Sorting Assigned To (Assignee) List
Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...
Scan Packing Slip & Product SKU to Confirm Correct Product
Looking for how to use mobile app to scan and verify product. Workflow is: Print Packing Slip & Postage > take packing slip to product bin > Scan Product barcode (not order, but specific product) and then scan barcode on Bin to confirm. Move to next ...
Combing Orders on V2 vs. V3
When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...
PayPal USPS Tracking Number Problem
The Issue is back. At least with labels created using paypal.shipstaion.com. I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...
Processing a shipment to Magento 2.4 & getting marketplace notification error
We recently upgraded to Magneto 2.4.3, our payment gateway is Braintree. When we ship an order from shipstation it automatically should invoice in Magento. However, with no rhyme or reason we are getting a marketplace notification error for random or...
Shipping labels for customers to print
Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...
Setting a User to Read Only Access Permissions
How do i setup a user with read only access? Also, how do i make sure the read only access user can see all the batches created? Thank you
Webhook for delivered shipments?
Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...
Allow automation rules to be created based upon "New" criteria.
Since Shipstation saves records of customer information, it would be great if we were able to create automation rules based upon if a customer is "New" and does not have an existing customer record.
Resolved! Printing labels in batches in order of sku
I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...
Small business looking to make inventory management easier!
Hello, we are a small business (5 employees) north of Detroit MI.We sell on eBay, Amazon, and our own website. We are having some growing pains, mostly with inventory managementWe currently use 3 programs:ShipStation for shipping. Sage50 for inventor...
Inventory Management
Does anyone have experience/recommendations for using barcode scanners with ShipStation for inventory management?
How do I change the order of label printing?
I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...
Generic Non-carrier shipping label
Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...
Google Data Studio
Is there a way to connect shipStation insights or reports to Google Data Studio?
Why does it say "Due to my account status" I can't print or purchase shipping labels
I am trying to ship my first orders, but it is not letting me print or purchase shipping labels. I am wondering why this is, and can't find a way to contact customer support. Thank you to anyone with some help.
Amazon Shipping/Seller Central Wonky
Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....
Inventory Management
Looking for someone to chat with for 15-20 mins about how they are tracking inventory, sizes, kits ... etc We are having hiccups and would like to learn how others are doing set up Thanks
Frequency of auto refreshes and it's impact on workflow, errors, etc.
Please reevaluate the frequency of store "auto refreshes". This has a much bigger impact when working with international customers. We are working with a customer that, due to the time difference, is updating their orders in Shopify at virtually the ...
FedEx and UPS?
I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...
Shipping Notification Details
Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...
Customs Forms - Content Descriptions
Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...
Label show printed, never actually printed out
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
Printing 1 Packing Slip at a time in Scan to Print..
Hi all, new to the forum but have been using Shipstation for a year or two now. I have a problem that I've really struggled to get around and feel like I've got nowhere so I'm wondering if the community can assist. I'll hopefully be able to articulat...
Automation to spot "Gifts"
Hi, As not all selling channels have a gift flag (and customers don't always tick it if they do). Is there any way that you can compare the Customer Name (taken from billing) to the Recipient Name (who it's for)? I realise that there are a lot of poi...
PRINTING A SKU/CODE ON PARCELFORCE UK ACCOUNT LABEL
Hi all! New here! So apologies if this is a really simple query or on the wrong board. I have a large shipping job, but there are variations to the contents of the boxes. For example; I may have 500 boxes that have a Small Tshirt, 500 a large Tshirt,...
Modify the 'Mark as Shipped' courier drop down list so it doesn't have all the worlds couriers
I will use the 'Others' marked as shipped function for customer pickups and local deliveries. And sometimes I have to manually mark as shipped some items. Like with our automations, we should surely be able to have a way to remove all the world couri...
How to Split Orders orders in bulk?
My company runs mainly on multiple products order. I'm currently having issue creating labels with partial order in BULK!!! I know how to do them individually, but not in bulk. Does it have do with inventory? API? Please help.
