Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
Hi all, new to the forum but have been using Shipstation for a year or two now. I have a problem that I've really struggled to get around and feel like I've got nowhere so I'm wondering if the community can assist. I'll hopefully be able to articulat...
Hi, As not all selling channels have a gift flag (and customers don't always tick it if they do). Is there any way that you can compare the Customer Name (taken from billing) to the Recipient Name (who it's for)? I realise that there are a lot of poi...
Hi all! New here! So apologies if this is a really simple query or on the wrong board. I have a large shipping job, but there are variations to the contents of the boxes. For example; I may have 500 boxes that have a Small Tshirt, 500 a large Tshirt,...
I will use the 'Others' marked as shipped function for customer pickups and local deliveries. And sometimes I have to manually mark as shipped some items. Like with our automations, we should surely be able to have a way to remove all the world couri...
My company runs mainly on multiple products order. I'm currently having issue creating labels with partial order in BULK!!! I know how to do them individually, but not in bulk. Does it have do with inventory? API? Please help.
We haven't found a way to get shipstation to work, but if anyone has a work-around let me know! I was able to get through to support with an odd solution so I am hoping that someone is working on it.
Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...
I have all of my inventory items set to "override the import name" but it is not always working. About half of my orders are imported with the store name rather than the item name assigned in ShipStation, which is an abbreviation of the store name. T...
Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...
Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...
I am posting this as I have found the answer and want to save everyone the frustration. Solution:There are 2 seemingly identical "ebay" storefronts now. So any automation rule that used the marketplace filter and ebay as that marketplace will need to...
I am wondering if shipstation can add the item SKU barcode next to each item in the order summary. Any help would be great!
Our sku's are alphabetical and most sort correctly in the products list and on the packing list and pick list. There are a couple items that do not sort correct and I cannot identify the reason. Any thoughts? Here is an example (eptmcs-ssb is out of ...
A bit of confusion... By default, labels are printed for TODAY. We close today using End Of Day. By default package pickup scheduling for USPS looks at TOMORROW, so none of our packages show up. We have to change the date to TODAY to see the packages...
Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...
Hi there,The company I work for just made the transition to using ShipStation for our e-commerce store.Currently, we have 4 channels that are set to import a SKU number if one isn't already created. I just finished compiling a list of SKUs for all of...
I want to keep a pdf copy of all my shipping labels. is it possible to batch download pdf shipping labels ? can I set the naming convention of the downloaded shipping label so all the labels downloaded will follow that format? for example date.ordern...
I am looking to be able to verify a single product in shipstation. When i do that it does not save. For example. I have print the packing list. Scan the barcode and verify what products I have. If i have 2 out 3 products i want to be able to verify t...
So I turned on Integration with Quickbooks and now every order that comest through, Shipstation adds a ("SS" - order number) to every orders. I don't want the SS added but I can't see where or how to turn that off. Same applies to Shipping or Product...
Hello all! I'm looking for some recommendations as to what shipstation solutions would best solve the predicament I'm currently looking at. My company has a rather unique business model. Sellers sign up to list their goods on our site. When an item i...
When filling out customs description fields that all have the same harmonized code, but are variants of each other (color, size, step 1/2, etc.) is it recommended to use the same description as the generalized harmonized code description, or your pro...
how long does it take to update a paypal sell on shipstation?I sold something at 3:13 it is now 3:58 and it's not there If I have to manually type this in, I've made the wrong choice with shipstation
Is there a way when manually marking items shipped to default Notify Marketplace to checked? Bonus - default to FedEx Home Delivery
Originally posted by Lindsey Farrer We are the "Marked as shipped" feature for our Click Funnels store, and our WooCommerce store already, but we are having to do each order 1 by 1, instead of in a mass Bulk Upload which is quite time consuming from ...
Hello all!I am currently looking at upgrading our shipping workflows. I am intending on buying new scales for all of our shipping lanes. One problem we are running into is the USB scales. There are SO many out there. I am familiar with the SS recomme...
For those of you who do high volume shipping (40+ daily), particularly if you work from home, how do you get your packages mailed out? Do you take them to the post office yourself? Does your neighborhood carrier pick up your packages for you? Do you ...
As of Friday, our Dymo LabelWriter 4XL has died We are in the market for a new label printer and I was hoping I could get some insight from fellow shippers! We currently process 50-90 parcels daily, Monday's being our heaviest day of the week. With o...
We are a manufacturer and have a WooCommerce site. The syncing works nicely between our site and ShipStation. We have our first dropshipper client who's ready to start promoting our products on their Shopify site - they also use OrderDesk integrated ...
