Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

Outage 10:20am 8/9

We haven't found a way to get shipstation to work, but if anyone has a work-around let me know! I was able to get through to support with an odd solution so I am hoping that someone is working on it.

Automation rule for optional services

Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...


Override import name not always working

I have all of my inventory items set to "override the import name" but it is not always working. About half of my orders are imported with the store name rather than the item name assigned in ShipStation, which is an abbreviation of the store name. T...

New Dropdown Menu Function

Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...

SAS by First-timer
  • 1 replies
  • 0 kudos

Zebra UPS 2844 Just Broke with Windows Updates

Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...

J_T by First-timer
  • 3 replies
  • 3 kudos

Product list not sorting correctly

Our sku's are alphabetical and most sort correctly in the products list and on the packing list and pick list. There are a couple items that do not sort correct and I cannot identify the reason. Any thoughts? Here is an example (eptmcs-ssb is out of ...

USPS Label / End of Day / Pickup confusion

A bit of confusion... By default, labels are printed for TODAY. We close today using End Of Day. By default package pickup scheduling for USPS looks at TOMORROW, so none of our packages show up. We have to change the date to TODAY to see the packages...

scmsteve by Contributor
  • 1 replies
  • 0 kudos


Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...

NOY by New Contributor
  • 0 replies
  • 0 kudos

Inventory and Product Management

Hi there,The company I work for just made the transition to using ShipStation for our e-commerce store.Currently, we have 4 channels that are set to import a SKU number if one isn't already created. I just finished compiling a list of SKUs for all of...

HCR by New Contributor
  • 1 replies
  • 0 kudos

Batch Dowload pdf labels

I want to keep a pdf copy of all my shipping labels. is it possible to batch download pdf shipping labels ? can I set the naming convention of the downloaded shipping label so all the labels downloaded will follow that format? for example date.ordern...

Verify Products

I am looking to be able to verify a single product in shipstation. When i do that it does not save. For example. I have print the packing list. Scan the barcode and verify what products I have. If i have 2 out 3 products i want to be able to verify t...

Why the Hell! Integration with Quickbooks issues.

So I turned on Integration with Quickbooks and now every order that comest through, Shipstation adds a ("SS" - order number) to every orders. I don't want the SS added but I can't see where or how to turn that off. Same applies to Shipping or Product...

OZ by First-timer
  • 1 replies
  • 1 kudos

Unique Business Model

Hello all! I'm looking for some recommendations as to what shipstation solutions would best solve the predicament I'm currently looking at. My company has a rather unique business model. Sellers sign up to list their goods on our site. When an item i...

TCEAlex by New Contributor
  • 1 replies
  • 0 kudos

Resolved! Customs Description Fields

When filling out customs description fields that all have the same harmonized code, but are variants of each other (color, size, step 1/2, etc.) is it recommended to use the same description as the generalized harmonized code description, or your pro...


Hello all!I am currently looking at upgrading our shipping workflows. I am intending on buying new scales for all of our shipping lanes. One problem we are running into is the USB scales. There are SO many out there. I am familiar with the SS recomme...

samson by First-timer
  • 6 replies
  • 3 kudos

Post Office Shipments - Advice for High Volume

For those of you who do high volume shipping (40+ daily), particularly if you work from home, how do you get your packages mailed out? Do you take them to the post office yourself? Does your neighborhood carrier pick up your packages for you? Do you ...


Label Printer

As of Friday, our Dymo LabelWriter 4XL has died We are in the market for a new label printer and I was hoping I could get some insight from fellow shippers! We currently process 50-90 parcels daily, Monday's being our heaviest day of the week. With o...

HorseGuard by Frequent Contributor
  • 4 replies
  • 3 kudos

How do you bill your dropshippers and sync orders?

We are a manufacturer and have a WooCommerce site. The syncing works nicely between our site and ShipStation. We have our first dropshipper client who's ready to start promoting our products on their Shopify site - they also use OrderDesk integrated ...

wca by New Contributor
  • 1 replies
  • 0 kudos

very useful Orders Per Page "hack"

We import thousands of orders at once and ship them on pallets of 220, so I need to process them in batches of 220 (for End of Day forms to match up). Obviously, the "250 per page" view was close to what I needed, but I still had to "select all" and ...

How to ship large product (furniture)?

Original post by user Sumayyah Chenault Hello everyone! I run a small business selling handmade furniture designs. My products are premium quality large cushions and pillows and I'm expanding my business nationally. Does anyone have experience shippi...

SarahATX by Moderator
  • 1 replies
  • 0 kudos

Needs Assistance: Cutting the Shipping Weight

Originally posted by Gary Samuels Anyone know if I can use a bubble mailer to ship small products if I label it as a package? If I understand correctly I can't select Large Envelope, Flat, or Thick Envelope because once I place the products in the en...

Failed QuickBooks invoices

Original post by user Chris Balentine QuickBooks invoice export, lately been having many failed invoices. ShipStation support has been unable to locate the problem. Anybody else having this issue? 40 created, 94 already existed, 14 failed, 1 containe...

SarahATX by Moderator
  • 0 replies
  • 0 kudos