ShipStation Community

Currently I can only add one custom message to my royal mail label.  The other two messages don't show up on the label at all. It will be really useful for our us to be able to print all 3 messages. Please add this if you can. ... View more

I was going to use Shipstation, but I can't even connect my drop shippers DHL account to be able to ship and fulfill my orders. Shipstation has been around for years now, why is China still missing out of the equation when they are the largest exporters?  ... View more

Please consider integrating DHL ecommerce with Shipstation UK. I would love to use the USA Direct Service. Will have to consider finding another platform!  ... View more

I sell some on Gameflip and would be cool to have ShipNation connect with it. https://gameflip.com/en ... View more

Michael's (the craft store) just started a Marketplace today. Any idea when there will be an integration to connect a store? I'd hate to build something custom and then have a one-click store integration appear after all that work... ... View more

Shipstation's App through BigCommerce is quite flawed.  It does not allow method-specific rules to apply on the checkout, so orders are offered all shipping methods at checkout.  For instance, first class is offered on shipments that are over 1lb and Fedex is offered for ship to locations with PO boxes. Because Shipstation and BigCommerce seem to be big partners, I think there should be a way for Shipstation to specifiy shipping methods by weight, address type and restricted product on the front end checkout page. ... View more

I have ShipStation connected to WooCommerce. The tracking numbers are inserted into the Customer Note email, but I would like the tracking info inserted into the Completed Order customer email. Can I somehow change what email the tracking info goes into? ... View more

Sometimes, we have to process hundreds of orders, each with its own FedEx account number. Unfortunately, I can't specify a field for account number in the import mapping. Since it's supported in the API, I don't see why it isn't available during Order Import. ... View more

We have a Chromebook in the warehouse and can't use the scanning functionality because it requires ShipStation connect and it can't be installed on a Chromebook. Any way to fix that or other solution that can help? ... View more

Editing original post to remove private information.  Thanks ... View more

Hello, I would like to suggest adding Depop and Grailed to the stores. Grailed is a huge market place in the US but also around the world. Depop is growing as well but needs integration.   Thank you  ... View more

have integration with SAIA please. Amazon support it. You can easily support too. Thanks ... View more

It would be great if you could provide live shipping rates on Big Commerce UK websites. I know this is a feature for US websites and it should come as a feature for UK companies. The features should already be there and it improves customer satisfaction to choose their own service of delivery. ... View more

Hi, Please add Amazon.pl too. This is an important marketplace too.  Thanks ... View more

Since we found out that shipstation did have an integration for Sendle, we noticed that the rates (which are connected to our sendle API) are constantly being 'booked' at the next highest rate (weight) and size.  Which means we have to back track in to sendle, cancel the shipstation order, and rebook the shipment in sendle.  We have probably lost a few hundred $$ before we figured out this was happening.  You guys say the data is coming from sendle, sendle says they're sending the right data.  When every penny counts, this has been a brutal holiday shopping snafu. I've had a ticket in since 12/6 with no updates or communication.  ... View more

Hi About 10 - 15 percent of shipments sent via Royal Mail fail to produce a label due to the length of the address line field.  Most of the addresses are being fulfilled by either our own website that uses Goole Address lookup add in or manually by the customer.  The maximum for the google tool, the website manually entry form and the ERP (NetSuite) is set longer.  Some carriers allow for these address but Royal Mail's limit is 35 characters.  Would it be possible to have an option to allow Shipstation to truncate the address line 1 and  2 down to 35 characters. This would vastly speed up out shipping process as we despatch 1000 to 3000 Royal Mail parcels a day at peak   Kind Regards We ship 1000 to 2000 parcels ... View more

please develop API from Booqable (product rentals software) to Shipstation to mail rental equipment.  https://booqable.com/ ... View more

Hi there, It would be very useful to have the gift message field imported/displayed on our despatch notes from Shopify. We don't want these on the address label as they are private. It would also be very useful to have the delivery instructions supplied by customers who have selected local delivery  at the shopify check displayed on our custom local delivery address label.   Thanks very much, Em ... View more

We really need to be able to ship our subscription using a poly bag type of package on DHL. It greatly reduces the cost of shipping an 8 oz box internationally. ... View more