ShipStation Community

Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing. ... View more

According to customer service, if I elect to sort my packing slip lines by warehouse location, it will sort the lines within each warehouse location by product name. There's no way to tell it to sort by sku within each warehouse location.   This seems awfully limited. While this would work if every single sku had its own assigned warehouse location ID or if my products were organized by name, in my case I just have two separate spaces (in shipstation defined as warehouse locations) with the contents of each space arranged by sku. So there is no way to generate a packing slip that lists everything in space A first, sorted by sku, followed by everything in space B, sorted by sku.   Is there really no way to achieve this? To me this doesn't seem that unusual a scenario. ... View more

Please add Shopify automatic discounts to the packing slips, to be more accurate. ... View more

Would it be possible to create a button in the Products > Customs section that allows us to upload a special document to that product that will be included in Electronic Trade Documents that are attached to the shipment? ... View more

At the moment, Shipstation only allows 250 items per sales order (EOD manifest) with Royal Mail. This means that users cannot benefit from volume discounts provided by Royal Mail (as these orders need to be on the same sales order. For example, I get a sales discount if I send out 400 orders per day, these will be split into 2 sales orders (of 250 and 150). I get a discount from Royal Mail for sending out 300 orders, but this will not be recognised, as neither sales order shows 300 orders. There should be no upper limit on orders per sales order. As a comparison, Royal Mail's Click and Drop system does not have an upper limit ... View more

For Aus Post/StarTrack Orders - Under Shipments > End of Day Currently, you have to close your orders off by shipment date or by the date the labels were printed on. This could lead the users to overlook manifesting for some orders if they were only doing this process weekly. This should be displayed as a general list, per ORDERS > AWAITING SHIPMENT (as an example). A filter option feature could then be added, so the user could filter by day. It would be handy if you could just automate this process, under your automation section. ... View more

that will be great if I can send the  QR codes for scanning at USPS offices for  customers without printer.                ... View more

On the Order Details Page, it would be helpful if the Custom Field labels reflected the custom field name, or we could manually change the label. Not everyone remembers how the Custom Fields are mapped; sometimes the data is not intuitive. For example, someone came to me and asked what "poplus" in Custom Field 1 means. I explained that Custom Field 1 holds the payment type, poplus means the customer used a purchase order number as the payment method. If the label for Custom Field 1 said Payment Method, it would be helpful.   ... View more

It would really be helpful if we can upload other customs documents when generating labels. For example export declarations. Instead of resorting to go to the carrier's website to create labels and upload documents there, please allow up to upload this in shipstation.  ... View more

We have a printer with multiple tray options It would be great to be able to choose paper type and allow the printer (HP M455) to select the correct tray for Labels, and for Packing slips (plain paper) Sending the "paper type" or "Tray number" in the requests would help have multiple printers, and options available so failure of a single printer would minimize downtime when having 2 identical printers with equal supply setups.  Especially in a busy warehouse. ... View more

When batch printing, we want the first label in the stack to match up with the first packing slip in the stack, but currently it's the opposite. The first label that prints out is the last packing slip that prints. This means you cannot easily flip through the stack of labels.   It sounds small, but it's helpful for our packers workflow to have the last label printed match the last packing slip printed, so that the stack of labels can easily be worked through one by one instead of needing to flip through them backwards.   An option to control the print order of packs lips independently from labels would be amazing. Or a toggle to reverse one or the other.   Thank you. ... View more

I think it would be helpful on the Print Preview page to have a collate/non collate option. I really like having the two per page option that is great. However I print (2) ea. of my packing slips. One of course goes inside the box. The other I cutout the ship to as a temporary label after sealing the box.  When I print my actual mailing label this process confirms it is applied to the correct box. Default seems to be to collate only. So I have to reshuffle all my packing slips to pair them up before cutting them in half. It would help my work flow tremendously if on the Print Preview page I could click on collate or non collate. Thanks for your consideration Dan ... View more

I just updated to ShipStation Connect version 4.5.0 and it is good so far, but whenever I launch the app it forces me to login.  I am sure I'm not the only one who doesn't have multiple employees and would like the 'remember me' setting!  I don't want to have to log in every time I use ShipStation.   ShipStation is great but please don't forget the small companies who don't need so many user settings...many of us are sole owners who want to use the app. without all the login rigor.  Thank you for considering my request! ... View more

We'd like the ability to upload documents to our international shipments that could transmit as ETD. This would allow us to include an itemized commercial invoice with a shipment. Carriers have this feature on their own websites. It would be great if Ship Station would also support this feature. ... View more

I am using DHL and whenever I print a label, an archive document will be printed out automatically. I want a settings that can disable DHL archive doc as it is a wast of label. Since we are using Shipstation, it uses twice the amount of label and half of them now turn into garbage. Please let me disable archive doc print out in Shipstation like in Shiptheory courier settings. ... View more

Ability to put Labels & Packing Slips in ascending or descending order by quantity of items in each order when creating labels/printing. ... View more

Please add item price to each item in pick list so when picking items off shelves, staff can use price to confirmas well as UPC/SKU   Thanks, ... View more

My company has multiple stores and multiple new and old SKU's that we list under aliases. Having variations of SKU's creates confusion in our warehouse and results in orders being fulfilled wrong on occasion. Due to long positive history and traffic on certain ads, and listing restrictions on certain sales channels not allowing duplicate SKUs, deleting old ads and/or SKU's in not an option for us. It would be nice, and very helpful for continuity if we could print our orders while only showing the main SKU for an alias group.    Example: "Product A" has aliases as "product a" "product_a" "product 1a" "Product 1" has aliases as "product 1" "product_1" "product 11"   Mixing up "product 1a" and "product 1" happens. If I could change a setting so when I print the Packing Slip to only show the parent SKU ("Product A"), it would allow me to have more distinct SKU names shown, and minimize the chances of any mistakes.   ... View more

Currently, the pick list has 4 options under the 'Summarize by' dropdown: SKU and Name; SKU; Name, and Do Not Summarize items (list items individually). All of these sorting options are base in product info. I propose that a new option gets added that allows you to sort the Pick List into Orders, rather than items. This is the same sorting option we see on the Order Summary, where we can ' Sort Orders by'. This would allow a warehouse team to pick by orders rather than by item, which in our case is more efficient than the other way around.  Please consider adding the 'Sort Orders by' option to the Pick List Document Options.     ... View more