ShipStation Community

This is not an idea, but an issue we are having with shipstations api and magento 2.3.3. Shipstations api is not pulling in magento 2.3.3's new get calls for order notes. Prior to magento 2, the order notes came in as the get call "getCustomerNote" and every update note after that. The new get call in Magento 2.3 for any new order notes after the initial "getCustomerNote", is "getStatusHistories". Shipstation's api needs to be updated to pull in these calls from Magento 2.3 How this affects our workflow is.. if a customer places an order, and our team finds it to be a possible fraudulent order, we'll need to place the order on hold, and add in a note "fraud order, keep on hold until reviewed", this note does not get passed along to our fulfillment team, and therefore can lead to miscommunication and errors. We were previously on Magento 1, and migrated to the newest Magento 2.3 about a few weeks ago. This feature was working on Magento 1, and not working in Magento 2.3. We'd like to get this in front of someone on the product team, as this impacts our day to day operations. ... View more

To have real-time shipping rates available for our customers in check-out, shopify has everyone register with USPS web tools api. There is also an easy ship option to pull through pricing. I'm really actually surprised that shipstation hasn't done this yet. It'd be nice to have our shipping costs from shipstation reflected for our customers in checkout, either with an api or something. ... View more

Automatically schedule a Fedex pickup thru Shipstation without having to go to Fedex's website ... View more

Amazon recently integrated FedEx One Rate into their shipping API. Please help make this connection so we ship these through shipstation instead of Amazon's order page. [Useful information from Amazon] FedEx One Rate will not show as an available service unless the package dimensions input exactly match one of the FedEx One Rate standard sizes. If these dimensions match, a FedEx One Rate quote will appear. FedEx One Rate packages are available in the following sizes: Package name Dimensions (L x W x H) Envelope 1 9.50 x 12.50 x 0.50 inches Envelope 2 9.50 x 15.50 x 0.50 inches Pak 1 10.25 x 12.75 x 0.50 inches Pak 2 12.00 x 15.50 x 0.50 inches Pak 3 11.75 x 14.75 x 0.50 inches Pak 4 10.00 x 14.50 x 0.50 inches Small Box 1 10.88 x 1.50 x 12.38 inches Small Box 2 8.75 x 2.63 x 11.25 inches Medium Box 1 11.50 x 2.38 x 13.25 inches Medium Box 2 8.75 x 4.38 x 11.25 inches Large Box 1 12.38 x 3.00 x 17.50 inches Large Box 2 8.75 x 7.75 x 11.25 inches Extra Large Box 1 11.88 x 10.75 x 11.00 inches Extra Large Box 2 15.75 x 14.13 x 6.00 inches Tube 6.00 x 6.00 x 38.00 inches ... View more

We urgently require more Australian Couriers. We need TNT, Couriers Please and Fastway! The lack of available Australian Couriers is very poor and needs to be urgently improved! ... View more

It would be great if you can add more international carriers that we can use. Aramex is really cost efficient! Please add them into the integration list ... View more

One of the problems with international shipping (even domestic shipping) is charging our customers the correct amount for shipping costs. While Shipstation allows us to calculate the costs for shipping, there is no way to charge our customers the correct amount, but it seems Shipstation has a solution to this problem that they're not utilizing. Shipstation has a developer API that allows developers to get information such as shipping rates, but this isn't being used in any of the integrations. Link: https://www.shipstation.com/developer-api/#/reference/shipments/get-rates If they implement this into their integrations for e-commerce CMS's such as Magento & Opencart, customers will be able to see shipping rates based on the items they are ordering (by size and weight) when they checkout. They can then choose what service they want to use, and get charged accordingly. This will make shipping, especially international shipping, quick, easy and stress free, knowing that shipping costs are 100% covered by our customers. ... View more

It would be nice to have Google Express / Shopping Actions integrated into Shipstation. I would like to see this happen anytime before the end of the year. ... View more

Hi, It would be highly profitable for ShipStation if you where to implement this feature: 1. Collaborate with BigCommerce to enable bigcommerce to request real-time shipping rates from ShipStation (who would request it from the users configured carriers) 2. After ShipStation provides the realtime rates back to bigcommerce, have bigcommerce display these rates in the shopping cart "Estimate Shipping" and during the Checkout process. This will really make ShipStation stand out as an attractive option for bigcommerce users looking for better shipping management. The ShipStation API already provides support for retrieving shipping rates. It would not be too difficult for BigCommerce to add support to pull in real-time rates from the ShipStation app. Perhaps it would even be in ShipStations business interests to write the integration yourselves on behalf of BigCommerce. That way bigcommerce users would have added incentive to sign up for ShipStation, since then they could get real-time shipping rates in their Checkout that match up perfectly with their shipping costs (prevent undercharging for shipping) and would even show real-time rates for carriers that ShipStation supports but that do not have native integration in bigcommerce. Please vote for this feature request 😉 ... View more

Integrate Shipstation into Big Commerece For real Time Quotes for UPS UPS Freight Fed Ex Fed Ex Freight USPS DHL basically any account already available for quotes in Shipstation and with ability to add modify services offered and Shippers. ... View more

It would be nice to include Canadian Carriers such as Loomis Express for finding rates ... View more

We would love to see ShipStation support Mirakl marketplace platform. We use this for two of our selling platforms and need to manually export/import orders. Seems like a huge platform that many large corporations use to connect small businesses with large ones. ... View more

The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments. Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward. Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant. Thanks ... View more

Parcelforce is part of Royal Mail and a large carrier service in the UK, please consider an integration to expand the options available to the UK. ... View more

Could we get royal mail tracking within shipstation? As far as I am aware there is a RM tracking API which allows pulling this information without going to the RM tracking page. Royal mail also offers delivery tracking for the 24 and 48 service which does not require signature. It would be great to have tracking information for these parcels too or at least the parcel number populated in the tracking field. Currently we have to take this from the label manually. ... View more

We have to check the box for "Notify Market Place" for every single shipment. If a user forgets, the marketplace doesn't get updated and we have orders sitiing in our website listed as processing. Seeing as to how having that box unchecked would be the rarity, and having it checked would be the majority, I feel this should be default checked with the option to uncheck if necessary. ... View more

Please add an integration for Couriers Please in Australia. ... View more

Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it. Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing slip in a batch, since I don't typically include packing slips with my orders. ... View more