ShipStation Community

Our orders are processed through paypal payments- our e-commerce store is based on yahoo merchant professional. Currently out orders are authorized and then each order is manually captured through paypal.   I would like to have an integration or webhook designed that when an order is shipped in shipstation it triggers the capture event in paypal. ... View more

Was wondering if you would Shippie integration would/could be possible soon... ... View more

You currently support Parcelforce services including Euro Priority and Global Priority, but you do not have Global Express unfortunately. This is Parcelforce’s fast service, which offers 1-2 day delivery to most locations worldwide. An increasing number of customers are now asking for this, so we need to be able to do these orders from within ShipStation.  Given that you already support other Parcelforce shipping methods I don’t imagine it would a huge effort to add Global Express.  ... View more

We're noticing some issues with FedEx and UPS.   We have business accounts with both carriers that offer us fantastic pricing on our shipping. But we want to make use of Shipstation as a central hub for our logistics team to be able to do everything in one browser account system. What we're noticing is that with the two carriers we cant schedule pickups unless we use "UPS/FedEx From Shipstation". So if we want to schedule a pickup from Shipstation we have to forfeit our discounts through our account with UPS/FedEx. Instead we have to physically call or chat with UPS everytime we print a label through Shipstation to get a pickup. That's frustrating.   Additionally, we cannot make use of carrier features like Smart Pickup where anytime a label is printed, UPS/FedEx is automatically notified and pickups occur automatically. It's every day or manual requests. That's frustrating. Are we doing something wrong? Or are these features just not available in the way they were designed by the carriers within Shipstation? ... View more

We recently switched our system to Brightpearl and We would like to get our shipping costs to go over to Brightpearl but there is not yet a way to do that, It would make our workflow go much smoother.  ... View more

We really want to be able to use a Canada Post promo codes in ShipStation so we can easily take advantage of these savings directly in Shipstation. ... View more

The Send Rates to Store Checkout for Shopify is only available in the US.    Please make is available in other countries as well. We're located in Canada and we need this feature.  ... View more

We need the ability to see Shopify Tips in ShipStation. We use this for donations as well as tips, and whenever we receive these we like to acknowledge customers but currently have no such way to know that an order has a tip from the info in ShipStation. ... View more

Can you please add a feature to send a package via UPS' carbon neutral program?   UPS offers a carbon neutral shipping program that costs between $0.20-0.50 per package. This should be an option when purchasing the label, similar to Saturday Delivery, Insurance, etc. ... View more

As a fulfillment coordinator utilizing UPS from Shipstaion claims regularly, it would be very helpful to be able to access all of my claims and their information in one place. Can Shipstation please work on adding this feature? It would be HUGELY helpful. Thank you!    Pratima Skincare  ... View more

Hi,   Shipstation is currently not supporting options such as size, color to show on packing lists. The function really needs to be added so that you can see more data for the order other than the parent product name.   Thanks,   Endea Group ... View more

When an order has multiple UPS labels to print out Ship Station will print 2 labels on an 8.5 x 11 sheet. We then have to cut them up before putting them on a box. It would be great to have the option for Ship Station to print each label on a separate 8.5 x 11 sheet.  Then we can just fold the sheet, save time, and having to reprint labels when they aren't cut correctly ... View more

Hi All  In Australia, shipstation keeps changing ST to Saint Then Australia post rejects the address. Australia post are only accepting  ST. example St leonards shipstation changes to Saint Leonards in address auto correct then Australia post reject the address.   Scott   ... View more

You are missing certain Flat Rate USPS packages from ShipStation. Small and Medium Flat Rate Priority Mailing Tubes and Flat Rate Priority Shoebox are missing that we need to use. Please can these be added. ... View more

You need to put in an option for billing duties and taxes to a third party when using UPS for shipments to Canada.  Just like the UPS Worldship system works.  If you had this option as UPS has on their system you could bill duties and taxes to a third party or the shipper very easily.  You corrected this for FedEx why not for UPS?? Until you do I have to manually enter Canadian orders into UPS Worldship ... View more

I would like to see Shipstation integrate better with UPS. I really need to be able to see shipping rates from the continental U.S. to Canada. In order to add shipping charges to Canadian Customers on my WooCommerce website, I need to see what my average shipping costs will be.    Right now, I have to enter in an actual order to get UPS rates to Canada. This means that I have to manually enter in a test order and constantly change the address to reflect an address (I use the local town hall because they are easy to find) for each major city and for very rural areas. It is a huge effort of time and resources to do this. I cannot just use the UPS website, because they quote retail rates which is nothing close to what I will actually pay.  Our website has seen a huge uptick in Canadian orders that I would like to service quickly, but without being able to get this info onto my website, orders have to be handled manually through PayPal.    Having the ability to get a rate quote for Canada just like I can with USPS would be a huge time and resource saver for me and my business. Thanks. ... View more

Can you please integrate with shipglobal.us? As per them it should be ready soon but didnt gave us timeline. Can you please complete that integration ASAP , It would be really helpful.Thanks   ... View more

We have a client that we are shipping for. We ship all their orders with UPS. When we ship their orders, we want to use the UPS rates from Shipstation, but have all shipments billed directly to them (to their credit card). The way to do this would be to create them their own stamps.com account, connect that stamps account to their store in Shipstation, and have all shipments under that store billed to their account. I can't believe this isn't already a feature in Shipstation.  ... View more

Hello, Integrating between ship station and Hubspot through Zapier. We have serial numbers going into the "Internal Notes" when pack and send dispatches the order, including this field in the trigger would be very useful. The four that I require are already a part of the API, but are not called in the Zapier Trigger:  - Internal Notes  - Items Shipped  - Item Quantities  - Shipment Value   I contacted support and was directed here to make this request. Any help is much appreciated, thank you. ... View more