ShipStation Community

Hi! We would like to have a PDF that we have designed in 6x4 to print every time we create a label. We use these labels for sealing our packages and it would greatly improve our process if they could just be printed at the same time as we create a label.  I am sure this feature would extend further and have other uses!  ... View more

New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store. ... View more

Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers) Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ... Honestly, who comes up with and approves ideas that make function less efficient? ... View more

Shipping Labels created but not yet printed all need to be entered into a queue like ShippingEasy ... View more

The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have! ... View more

Hello there, I work with a 3pl that uses Shipstation and Shipstation connect as our main source for fulfillment. I would love to see the Shipstation connect app built out to be more friendly towards 3pl's attempting to use your app. Within our organization, no user has a set desktop location. It is very inconvenient for our staff to log in to link Shipstation connect every time they need to switch stations (Workstations). We have had so many issues with Shipstaion connect recently; I would love to see the development team add a little "magic" to the app. One of my suggestions is adding a way to link a workstation to an account, not just a user, where every user can access it. There is currently the share function, but it never works properly, and Shipstation support says that you are not supposed to use it... TLDR; Add a better method of connecting a workstation that can be used by multiple users. ... View more

I would love to be able to attach a document to the email confirmation that goes out, preferably set per store. Either with the packing slip itself and/OR a custom document, like a flyer or mailer with discounts or something. ... View more

Create CN22 and CN23 declarations for international Royal Mail parcels ... View more

Add Print tag automatically after printing a packing slip. this way orders can't get picked twice or packed twice ... View more

Scan barcode to print shipping label This is a production line workflow. We create our shipments via your API ahead of time. So on a given Monday we might have 1,000 shipments already set up that are shipping throughout the week. This is what we want to do: - Create a barcode associated with each shipping label - We print barcodes and place on each box on our production line - Person scans barcode which automatically finds its matching shipping label and automatically prints the shipping label It's critical that no clicking or keyboard shortcuts would be required. We need the act of scanning the barcode to be the only thing required with the result being the correct shipping label printed. As far as I can tell, your software already has all the pieces you'd need to do this pretty easily. It's just a matter of connecting the dots and enabling it as a feature. This is definitely more of a production line automation, and I bet it would be valuable to customers doing higher volumes. ... View more

A week or so ago, the file name of the packing slip download changed from "Packing Slips" to a long strong of random numbers, similar to that of other downloaded files. It has now become real problem to determine the actual packing slip file that I need to use. Please return the packing slip download file name back to "Packing Slips." ... View more

We contacted Shipstation customer support because we sometimes have orders that have enough items to exceed the printable space of a single packing slip, and we were told that they could enable a second page, but that it would mean that all packing slips would print with a second page. That isn't a solution that will be good for us, and it's a bit frustrating to be honest, because we could code this up ourselves with wkhtmltopdf, and don't see why this isn't an option here at Shipstation. So, my request is that Shipstation would fix this issue, and join modern technology of 2024... ... View more

I wanted to suggest a feature that could enhance our branding: the ability to use different logos for shipping labels and email templates. Currently, I have to use a specialized logo for our thermal printer that ensures clean printing, but this logo doesn't match our standard colors and design for emails. If we could upload two images in the store configuration—one for labels and one for email templates—it would allow us to maintain a consistent and professional brand image across all customer touchpoints. This issue mainly affects those using thermal printers; non-thermal options like inkjet or laser printers don’t face the same limitations. Thank you for considering this improvement! ... View more

There should be an option to set the "Document Options" at a more specific level other than account-wide.  We have two different types of orders we process and the one requires 4"x6" labels with 8.5"x11" packing slips, while the other requires an 8.5"x11" packing slip that has the shipping label at the top of it on the same sheet.  There is currently no way to do this except to change the label Document Option each time we need to bounce from one to the other.  This affects all users as is it account-wide and is causing major issues.  I found a similar request going back to 2015 and nothing has been done about this. ... View more

To have multi package preset for bulk printing ... View more

There should be a feature where once you print labels, the "Print Preview Labels" window automatically closes. That way, there is no confusion on if a batch was already printed or not. You know, that if the window is gone, your print session has commenced.  ... View more

It is very needed to be able to create a packaging slip per box. Like once it is settled that a shipment has X number of boxes it could appear a dropdown beside each item to select which box they are in. Or the possibility of printing a packaging slip with only selected items within a shipment. So when printing a packaging slip a prompt window appears asking if you want to do a packaging slip for all the items or partial items, and when clicking partial they allow you to select the items and quantity similar dynamic that is already there when splitting the shipment.   ... View more

In our workflow, we need to print 2 packing lists for every order. Setting up packings lists to print automatically to a printer via ShipStation Connect will only print 1 packing list. I would like to see the option to automatically print multiple copies of any document. Otherwise I cannot print through ShipStation Connect, and I have to manually browse the packing list and print 2. ... View more

We use our pick lists to pick directly to individual bins - rather than make a big pile and sort it again at shipping. At this point, when we print a Pick List, it gives us the location in the warehouse (great) and the total qty of that single item (great), which orders it is associated to (amazing) -... but it doesn't tell us the qty for each order.   Since the qty isn't listed, we have to print a separate order sheet and check that before putting the items in the individual order bin. It would be so lovely (and simple) if the order line on the Pick List could add a simple qty for the order. Example: Item line with details  Order# (qty) | Order# (qty) | Order# (qty) It would save us a great deal of time from stopping to pull out the bin order slip.  Its SO CLOSE to perfect! Thank you in advance! ... View more