ShipStation Community

ShipStation does not support multi-item shipments on the Amazon connection. We have an order for 4 blenders on seller fulfilled prime, and we now have to log into Seller Central to ship because ShipStation does not support this. Umm...please fix. ... View more

I would like to have a Zapier Action created to Mark Orders As Shipped. I use a drop shipping service and I receive tracking numbers via email. I would like to automate updating the ShipStation order with the tracking number via Zapier and eliminate the task of uploading a spreadsheet of tracking numbers to ShipStation. ... View more

I would like it if there were a way to set up autofunding for Shipsurance just like you can do with Stamps.com. ... View more

I would like to setup daily UPS Pickups, or schedule them in advance instead of manually each time. ... View more

The problem here is that Shipstation is not updating Shopify in a proper way so that Shopify can send additional ship notifications to customers on new shipments beyond the original shipment. Meaning: 1. if a label is voided, not only does the customer not get a notification that the label was voided, but they don't get a notification of the new label's tracking number; and 2. if no label is voided but a new label is created (example, sending a new shipment for a replacement item sent out due to damage upon delivery or defect or lost in shipping, etc.), then same problem as #1.    This can't be the way the integration to Shopify was designed. This is completely unacceptable and makes Shipstation and Shopify unusable together. We are getting massive numbers of customer service emails with confusion as to why their tracking numbers are showing canceled because they aren't getting the new tracking notifications on the new labels.    Shopify has confirmed that in these two scenarios mentioned above, Shipstation is sending the new tracking details to the notes section of the order in Shopify, which does not send notifications to the customer from Shopify's end. The data needs to be sent to the order level, the same level that Shipstation sends the original tracking info to. It just needs to go to the same place every time so that Shopify is able to notify the customer of all new updates.    This is business critical. Shipstation to Shopify integration is unusable without this.    Thomas ... View more

When importing orders into Quickbooks Online it sets the Sales Receipt date to the day I import them. Why not set the date to the shipping date? Please fix this. It makes no sense to use the import date and at least the shipping date would be more accurate as to when the order occured. Imagine importing 300 orders from August and then having to go back and fix the date on each one because you imported them in October. ... View more

If a Shopify order has been marked as a gift and it has a note attached to it It would be nice if those can be mapped to "This is a gift" checkbox and the gift message in order details in ShipStation especially those two options already exists. ... View more

We ship live plants, so we always pack the same day we ship. This is problematic for scheduling pickups since you have to do it the day before. I don't really understand why you need to have all the details about your shipments before scheduling a pickup. Instead, you should be able to schedule a generic pickup with perhaps just basic estimates about the size of the shipment, example given: 10 small boxes, 10 boxes approximately 18x18x8, and five boxes 18x18x24. This information could be automatically updated when you create a batch relevant to the shipper for that day. ... View more

Discogs is an online Record and music market with customers all over the world. I sell a lot of records and integration with Discogs.com would be great. ... View more

It would be great to be able to build a link from our CRM to an order in ShipStation. Each order already appears to have a url, of approximately this format: https://ship5.shipstation.com/orders/awaiting-shipment/order/xxx-xxx-xxx-xxx/active/orderId   Since we know the orderId, and the order status, we just need to be able to get or calculate the 'xxx' part. Any chance of getting this or has anyone already figured it out? ... View more

Can we please have support for .webp images (currently only JPEG/JPG and PNG). webp is much better for use on websites. It would be really useful for our products with webp images to be able to display images on shipstation, as it is currently causing problems when picking items for orders since there is no image. We are trying to move away from JPEG and PNG to use only webp but cannot continue that process while it is not a supported file type on here.  ... View more

I am not sure if other Amazon sellers with UPS account have noticed this, but UPS is cheaper when you use Amazon Buy Shipping.   ShipStation will not let us use Amazon Buy Shipping through ShipStation unless it is a Seller fulfilled Amazon Prime order. We do not use seller fulfilled Amazon Prime, but still use Amazon Buy Shipping for our UPS merchant fulfilled orders.   ShipStation wanted me to post this message on this forum, because they do not believe that there are enough sellers that will use this options, so ShipStation wants to see "up votes".   Who does not want to save money? ... View more

ShipStation doesn't have 2 factor authentication and this could be achieved with a simple 'Login with Google' option. This would make Shipstation a lot more secure. ... View more

Integrate DHL Global Mail for Australian Customers, PLEASE. You'd be one of the first here to do this. ... View more

A couple of years ago a number of us requested ShipStation integration with Stripe. In our case, because Amazon stopped hosting webstores about a year ago, we migrated to a GoDaddy online store which uses Stripe and PayPal for payment processing. PayPal orders pop into ShipStation just fine as usual, but we have to manually create orders coming in via an email from GoDaddy/Stripe. ShipStation was then integrated with Stripe Relay for mobile apps. We do get a fair amount of customer traffic from mobile devices, and I imagine Stripe Relay integrates and works well with ShipStation for those who are able to develop mobile apps for their business. However, those of us that use Stripe and don't have a mobile app developer are unable to receive our orders in ShipStation because they are processed with the non-Relay version of Stripe. It sure would be nice to be able to use ShipStation's powerful business statistics features and reporting capabilities to help us analyze our GoDaddy/Stripe orders as part of our overall sales without having the pain of manually entering every order. ... View more

USPS label manager to track non active labels and request refund before they expire. Sometimes labels are created and prepaid but are then never used. It would be great to have a feature that track labels that do not go live and make it easy to request refund before they expire. ... View more

my idea is that we can see in shipstation that a customer wants their order gift wrapped. ... View more

It would be great to have the ability to bulk resubmit vailed notifications to Amazon Market Place through ShipStation at the end of the day. Our workflow doesn’t allow us to use batching for our orders and we are left with 1,000s of daily orders throttled with failed notifications. Currently we are contacting ShipStation nightly to bulk resubmit the orders otherwise we would need to manually update Amazon accounts one at a time. Having an auto feed that could bulk resubmit these failed orders at the end of the day would be a valuable time saver for all parties. ... View more

I wish you could provide integration with www.parcel2go.com. They are really good service and i hope you could help me with this as i use it very often byt the only way i can send parcel using them is by exporting the CSV file from shipstation. I am sure this will generate new sales for you as many people uses parcel2go every day. parcel2go is unique as they offer all services to any people so you do not need to register with new individual carrier, only with parcel2go and all job is done by them. All we need is to be able to communicate with their API to send parcel and address details to my account. Thanks ! info data: API: https://www.parcel2go.com/api/docs/ DOCS: https://www.parcel2go.com/api/docs/articles/quickstart.html ... View more