ShipStation Community

We have a Woo B2B store that automatically completes orders as they are submitted, because all items were dropshipped from 3rd party suppliers. Recently we added some products that we're stocking now, so need to selectively allow some completed orders to push into Shipstation. Not worried about sending shipment details back to the store. Just need these in-house orders to be in Shipstation so we can generate postage labels efficiently.    Surely Shipstation could develop an override option for store setup that would allow us to bring in completed orders. We could then use rules to keep on the ones with items that need to ship out.   Thanks. ... View more

Hi There is a growing-up carrier in Canada called "ICS Courier". Is it possible to add it to the list when I fulfill it and mark the order as shipped? I have to select "other" as the carrier, which doesn't provide a clear indication to my customer. Adding "ICS Courier" to the list will make a difference for me and it should be something easy to do for you. Thank you. ... View more

We should have the option enabled to select and deselect services for like carriers without it affecting the other carrier. As of now if a service is disabled for FedEx, it will disable that service for all connected FedEx accounts.  ... View more

We are facing such a problem that if we want to adjust the order in our e-store, the information arrives at our shipstation and the order is updated, but the problem is that this information does not reach our 3PL partner and the order information is not updated at their shipstion and remains only original order without any updated information.   After that, we face various inconveniences: That we have to close the old order and create a new order if we want this order to be seen in the 3PL partner's shipstation with good information That we have to ask our partners to prepare the order with them in shipstion   Since there is no update of information from our shipstion and our partner shipstation, it creates a lot of manual work and a lot of opportunities for human error and then the integration loses its meaning.   So my idea would be to do automatic order update between shipstation and 3PL shipstation.   I would really like to see such an idea implemented as soon as possible to solve these problems. ... View more

A USPS representative just contacted our company. This representative said we should switch shipping platforms and use GrandShipper because they offer USPS Merchant Rates and ShipStation does not. When will ShipStation offer Merchant Rates for USPS Priority Mail packages?   https://usps.my.salesforce.com/sfc/p/#j0000000GyYH/a/t0000002lr9Y/gpV98CU4BvHuLc4yRS.1adZwHiP.4FknKbcTMctnerM ... View more

Any Idea how to connect Amazon Easy Ship to Shipstation ? ... View more

Hi there, Would be handy if you could integrate with same-day delivery partners Zoom2u and Uber Connect.   Thanks again ... View more

Hello,   It would be brilliant if Quickbooks Canada could be integrated.   Thanks! ... View more

Will there be Amazon Easy Ship Carrier Integration available in future. We are looking to use this service to fulfill our Merchant Orders on Amazon, as well as fulfill other orders in which Amazon Easy Ship will be the best cost carrier moving forward. ... View more

Fedex now offers a new 'Fedex 3 Day' rate that replaces the 'Fedex 2 Day' rate. How is this not an option that has been added yet? This should be added asap. ... View more

Integration With palletways and DHL Iconsign would be useful for us as we ship larger pallets with palletways and many other orders go through iconsign but there is no integration with ship station and either of these carriers. ... View more

After being informed by support reps that condition notes are only available for Amazon.com orders (Found Here), I was directed to post about adding this feature as an enhancement.   My company is a renewed seller on Amazon, and Amazon recently made changes to the renewed program where you can choose different conditions for renewed items. The condition notes coming from the Amazon Store connection in shipstation help our pickers/shippers know exactly which condition of renewed items they need to pick/ship, without having to dig that information out of the item SKU.   This feature would be very beneficial for any renewed sellers on Amazon who happen to sell internationally through the Amazon sales channel. This feature should be enabled for all international Amazon channels.   Please let me know what you all think of this. ... View more

The company I work for has grown to the point that we are starting to branch out into handling larger orders with higher frequencies.   Our UPS representative suggested that we give their UPS Hundredweight Service a shot. For an order to be classified as a candidate for Hundredweight service, the order has to be more than 200lbs and less than 700lbs. Supposedly the rates for UPS Hundredweight are more competitive than our UPS Ground rates and could potentially save us some spend on our shipping. For us, this would be a decent amount of orders considering we ship items that weight anywhere between 15lbs and 50lbs. Multiple item orders with items that between those weights don't take particularly to reach Hundredweight territory. Anywhere from 4 to 7 boxes of category cable will get us there. These processed packages get palletized with all of our normal outbound UPS Ground packages. Only thing we would have to do is change the shipping service to UPS Hundredweight.    The problem is ShipStation does not have any integration with UPS Hundredweight shipping service. The only option we have right now is to utilize UPS WorldShip, which is definitely not a palatable idea compared to using ShipStation combined with our website's, back office application's, and WMS application's automation capabilities.    We certainly cannot be the only business looking to utilize this particular UPS shipping service. ShipStation has quite a few different types of UPS, USPS, FedEX, and a plethora of other shipping services that can be integrated with it. How difficult would it be to get UPS Hundredweight able to be integrated as well? Is this something that could possibly be explored?  ... View more

Hello   Please make it easier to link Hikashop based websites with Shipstation. I have to manually add weights, expeditor location etc to each product ( not imported from website !!!) . You are the only one providing Chronopost AND Colissimo for Joomla , so you will have lot of success.   Thanks for quick answer . ... View more

My company sells perishable items in addition to non-perishable items, and in almost all cases, they are ordering these things together. Currently, we are manually splitting each order (THOUSANDS) to separate them out so that we can ship the perishables via 2 day and the remainder of the order via ground.   One solution is for automatic splits. I know this is currently being developed. I hope we have a very robust rule set to work from-  current automation rules are almost there; Not being able to specify multiple skus forces us to use product tags for automation, and that makes tags useless to us for anything other than automation rules since there's so many per order.   Another solution is translation of data from 3rd party integrators. For example, ShipperHQ will automatically split shipments based on origin, with settings for fewest shipments and closest origin, etc. This data is sent to ShipStation, and is visible in ShipStation if you turn on ShipperHQ's Insights after integrating. Since this data is standardized, it could be interpreted by SS and applied against orders to split out shipments matching what ShipperHQ calculated/quoted. This way, I could set up a second origin as a virtual warehouse, and include all the goods I'd like to ship together as shipping from that origin. Make sense? Anyhow, I've probably spent about 9 hours trying to figure out a solution that will automatically split out the set of skus that need to ship expedited from the ones that are standard. Really frustrating. ... View more

It would be nice to set an autofunding amount for the Shipsurance to something higher than $10.  We get warned several times a day - to add insurance funds - and it tends to close the on-screen shipment without printing the label, causing us to have to goi back and request a label reprint. This is actually a glitch - not a suggestion. ... View more

It is a new service Sendle Australia are offering. I would like to be able to select it within Shipstation.  ... View more

Add Live Rate Integration with Ecwid ecommerce platform. ... View more

We ship tons of packages to Amazon Canada from the US. This delays EVERY SINGLE shipment we send to Canada by several days. I also don't understand the point of a digital commercial invoice if we cannot attach our NRI# to this, which causes the shipment to get held, someone from customs reaching out to inquire why we didn't include our NRI# and waiting for us to send it back for them to release it.    PLEASE FIX THIS!!! ... View more