ShipStation Community

Marc-Olivier · ‎09-21-2022

Hi There is a growing-up carrier in Canada called "ICS Courier". Is it possible to add it to the list when I fulfill it and mark the order as shipped? I have to select "other" as the carrier, which doesn't provide a clear indication to my customer. Adding "ICS Courier" to the list will make a difference for me and it should be something easy to do for you. Thank you.

jwade101 · ‎09-21-2022

We should have the option enabled to select and deselect services for like carriers without it affecting the other carrier. As of now if a service is disabled for FedEx, it will disable that service for all connected FedEx accounts.

Kika_usa · ‎09-12-2022

We are facing such a problem that if we want to adjust the order in our e-store, the information arrives at our shipstation and the order is updated, but the problem is that this information does not reach our 3PL partner and the order information is not updated at their shipstion and remains only original order without any updated information. After that, we face various inconveniences: That we have to close the old order and create a new order if we want this order to be seen in the 3PL partner's shipstation with good information That we have to ask our partners to prepare the order with them in shipstion Since there is no update of information from our shipstion and our partner shipstation, it creates a lot of manual work and a lot of opportunities for human error and then the integration loses its meaning. So my idea would be to do automatic order update between shipstation and 3PL shipstation. I would really like to see such an idea implemented as soon as possible to solve these problems.

todd7 · ‎09-12-2022

A USPS representative just contacted our company. This representative said we should switch shipping platforms and use GrandShipper because they offer USPS Merchant Rates and ShipStation does not. When will ShipStation offer Merchant Rates for USPS Priority Mail packages? https://usps.my.salesforce.com/sfc/p/#j0000000GyYH/a/t0000002lr9Y/gpV98CU4BvHuLc4yRS.1adZwHiP.4FknKbcTMctnerM

helen-heslop · ‎09-12-2022

Hello, A Depop marketplace integration would enable us to print labels for our Depop orders within Shipstation. Right now we have to add the orders manually - this would be a huge timesaver. Would anyone else benefit from this integration? Thanks

philhooper1 · ‎09-09-2022

Can we please have support for .webp images (currently only JPEG/JPG and PNG). webp is much better for use on websites. It would be really useful for our products with webp images to be able to display images on shipstation, as it is currently causing problems when picking items for orders since there is no image. We are trying to move away from JPEG and PNG to use only webp but cannot continue that process while it is not a supported file type on here.

MM1 · ‎09-07-2022

Any Idea how to connect Amazon Easy Ship to Shipstation ?

christopher1 · ‎09-06-2022

Hi there, Would be handy if you could integrate with same-day delivery partners Zoom2u and Uber Connect. Thanks again

AX · ‎09-01-2022

Hello, It would be brilliant if Quickbooks Canada could be integrated. Thanks!

JJ23 · ‎08-31-2022

Will there be Amazon Easy Ship Carrier Integration available in future. We are looking to use this service to fulfill our Merchant Orders on Amazon, as well as fulfill other orders in which Amazon Easy Ship will be the best cost carrier moving forward.

tim30 · ‎08-31-2022

I was directed to put in a feature request here, but I believe this is a bug. With the new FedEx International Connect Plus service, I am unable to ship multiple packages under one shipment. This works fine with International Priority and Economy, and I confirmed by getting a quote directly on the FedEx site that multiple packages can be shipped (and it is cheaper than sending them separately). There is simply no option for multiple packages.

DaniM · ‎08-25-2022

It would be great if we would be able to display live shipping rates at WooCommerce Cart and Checkout pages utilizing Shipstation API without having to rely on third parties.

noah1 · ‎08-23-2022

Fedex now offers a new 'Fedex 3 Day' rate that replaces the 'Fedex 2 Day' rate. How is this not an option that has been added yet? This should be added asap.

howloo · ‎08-22-2022

Need DHL eCommerce Expedited Max integration.

DFWSS · ‎08-19-2022

We ship firearms using BigCommerce as our order hub and per law firearms have to ship to a FFL. In our checkout we have a custom checkout field labeled "FFL Name" and "FFL Address" so the customer can input their FFL's information. Would it be possible to allow ShipStation to import custom checkout fields from BigCommerce into ShipStation as custom fields?

dallowayplace · ‎08-19-2022

Shipstation orders sidebar no longer shows custom fields from etsy and other marketplaces in the ITEMS tab. Clicking into order details shows heavily shortened custom fields, with the only way to read the full details is hover over the field which means selecting the info is not possible. So now, shipstation is an order management suite with no way to easily select info submitted by the customer. And even reading it has become increasingly difficult. Is this by design, or is this an error which will be quickly fixed?

shyan · ‎08-18-2022

Integration With palletways and DHL Iconsign would be useful for us as we ship larger pallets with palletways and many other orders go through iconsign but there is no integration with ship station and either of these carriers.

elawman · ‎08-18-2022

As it stands now, we have to do periodic syncs against shipstation for up-to-date order information for our internal picking system. With the discovery of webhooks, I was hoping to eliminate or at least reduce the frequency of the syncs. But current webhook events only offer new orders, so it doesn't fulfill our need. Can we please get an order updated event for the webhooks so we can reduce our dependency on syncs against the api?

PaulsonBen · ‎08-17-2022

After being informed by support reps that condition notes are only available for Amazon.com orders (Found Here), I was directed to post about adding this feature as an enhancement. My company is a renewed seller on Amazon, and Amazon recently made changes to the renewed program where you can choose different conditions for renewed items. The condition notes coming from the Amazon Store connection in shipstation help our pickers/shippers know exactly which condition of renewed items they need to pick/ship, without having to dig that information out of the item SKU. This feature would be very beneficial for any renewed sellers on Amazon who happen to sell internationally through the Amazon sales channel. This feature should be enabled for all international Amazon channels. Please let me know what you all think of this.

CableMoverTC · ‎08-15-2022

The company I work for has grown to the point that we are starting to branch out into handling larger orders with higher frequencies. Our UPS representative suggested that we give their UPS Hundredweight Service a shot. For an order to be classified as a candidate for Hundredweight service, the order has to be more than 200lbs and less than 700lbs. Supposedly the rates for UPS Hundredweight are more competitive than our UPS Ground rates and could potentially save us some spend on our shipping. For us, this would be a decent amount of orders considering we ship items that weight anywhere between 15lbs and 50lbs. Multiple item orders with items that between those weights don't take particularly to reach Hundredweight territory. Anywhere from 4 to 7 boxes of category cable will get us there. These processed packages get palletized with all of our normal outbound UPS Ground packages. Only thing we would have to do is change the shipping service to UPS Hundredweight. The problem is ShipStation does not have any integration with UPS Hundredweight shipping service. The only option we have right now is to utilize UPS WorldShip, which is definitely not a palatable idea compared to using ShipStation combined with our website's, back office application's, and WMS application's automation capabilities. We certainly cannot be the only business looking to utilize this particular UPS shipping service. ShipStation has quite a few different types of UPS, USPS, FedEX, and a plethora of other shipping services that can be integrated with it. How difficult would it be to get UPS Hundredweight able to be integrated as well? Is this something that could possibly be explored?

ShipStation Community

Adding a new carrier in the list

Services selections for multiples of the same carrier

3PL partner shipstation update order

USPS Merchant Rates

Depop

Supported file types for product images

Connect to Amazon Easy Ship

Same-day delivery partners Zoom2u and Uber Connect

Quickbooks Canada Support

Amazon Easy Ship Carrier Integration

FedEx International Connect Plus Multiple Packages in One Shipment

Live Shipping Rates for WooCommerce

Fedex 3 Day Rate

DHL eCommerce Expedited Max

Request for additional custom field importation in BigCommerce

shipstation sidebar missing etsy personalization info

Integration With palletways and DHL Iconsign

Feature Request: Webhook Event for Order Updates

Amazon Condition Notes only work for Amazon.com, We should enable this for all INTL Amazon Stores

Integration of UPS Hundredweight Services

Please offer Sendle Express Integration

Would love to see ShipStation support Mirakl marke...

Michael's Integration

International Shipping Carrier Integration - Arame...

Please build an integration for Golden State Overn...