ShipStation Community

I would like to see the implementation of the "Direct Delivery" option for UPS packages, which restricts delivery only to the address we ship to and doesn't allow recipients to re-direct the delivery of packages. This is essential for fraud protection. ... View more

We would love to see ShipStation support Mirakl marketplace platform. We use this for two of our selling platforms and need to manually export/import orders. Seems like a huge platform that many large corporations use to connect small businesses with large ones. ... View more

Solid Commerce is an inventory management tool similar to Channel Adviser. It helps to list your inventory to the various marketplaces such as eBay, Amazon, Rakuten, Newegg, Sears, and your personal website in one shot. It also stores all of your inventory in one central location so you can have you full quantity on every site instead of dividing inventory up between multiple marketplaces which can result in lost sales. Solid Commerce does also bring in all orders from the various sites so this integration would be great because then tracking numbers and shipping data can be updated on the orders in Solid Commerce. This would also be a great feature because then the storage locations of the different items would be brought into Shipstation to properly print pick lists based on warehouse storage location. Please vote for this idea if you would like another listing/inventory management tool that is much more affordable then Channel Advisor to be integrated with Shipstation. ... View more

It's possible! ChannelAdvisor now allows via it's API the ability to update line items as shipped instead of the whole order (as ShipStation currently does). Through this mysterious magic of API, they can also send the Shipping Cost, Shipping Tax Cost, and Insurance Cost to ChannelAdvisor. Just image what you could do with all that data! Oh the reports you could run. I bet you're saying to yourself "Wow, that sounds wonderful. How can I help make this happen?"... All you need to do is upvote this post so that ShipStation sees the err of their deprecated API ways. ... View more

Many companies ship items with Lithium ion batteries now and the regulations around them are annoying to say the least. While shipping ground in the domestically within the continental US is fairly straightforward, when these types of packages go internationally or by air the labeling and document requirements are more involved. My request is more integrated support for Class 9 Dangerous Goods. It is definitely possible to ship these through standard carriers (UPS, Fedex, etc) but there is some additional labels and paperwork that are required. I know UPS now has API integrations for the DG paperwork now. Any level of support for these types of shipments would be much appreciated and would tip the scale for us to utilize Shipstation. ... View more

Currently SS does not work to notify PayPal of tracking info and ship status. I am told by SS that they are not integrated with the correct PayPal API to allow this to happen. This is a big disadvantage for PayPal users, causing us an extra step by having to manually update each individual order in PayPal with tracking information. The current integration between PayPal and SS is not complete. SS, please do what is needed to integrate fully with PayPal. ... View more

"UPS from ShipStation" should offer access to the same free shipping supplies that traditional UPS accounts can order at ups.com. ... View more

Hi guys, We've recently enrolled with a new marketplace called Onbuy which we are really excited about as an alternative to Amazon since they really champion independent sellers and don't try to catch them out every 5 minutes! But at the moment we have to upload everything manually via csv as we can't integrate shipstation. So would love to see a connection created soon! ... View more

Please add integration with https://www.sellercloud.com/ ... View more

The walmart integration does not set values for email, customer ID, or payment method. While those fields are not necessary to ship the order, we pull all shipments out of shipstation via the API to import into our financial system of record (Netsuite). If no customer ID is provided by walmart, use the internal shipstation customer ID so it's not null. If no payment method is supplied by walmart, hardcode something like 'walmart'. Email address would be nice to ask walmart to provide. Ebay and Amazon provide it. thanks ... View more

Shipstation already has a store setting for Volusion stores that prevents eBay orders from importing through Volusion. We need the same for Shopify. We sell on Shopify and on eBay. I have both sales channels added to Shipstation. Recently, Shopify has added an eBay integration. We have mapped a few products so their inventories are shared, and the items can be sold on both marketplaces with shared inventory. Shipstation now brings in two orders for ever order placed for these mapped items, one from Shopify and one from eBay. We're hand managing each order for now, but this invites errors. I fear some orders will be shipped twice. Please help! ... View more

I use Shipped By NewEgg for quote some packages and it would be nice, if I could use it with the same streamlined easiness as Amazon FBA. ... View more

Please connect dicom and Canpar for Canadian customers! ... View more

I use wave accounting and love it -- would be nice to connect to it for shipping orders. ... View more

It would be great if you can add more international carriers that we can use. Aramex is really cost efficient! Please add them into the integration list ... View more

For FedEx international to give shipper the option to bill customs and duty for international shipments to a separate account #, that isn't the receivers/shipper's account. At the same time billing the shipping charges to either receiver/shipper account. Hope that makes sense. ... View more

The problem here is that Shipstation is not updating Shopify in a proper way so that Shopify can send additional ship notifications to customers on new shipments beyond the original shipment. Meaning: 1. if a label is voided, not only does the customer not get a notification that the label was voided, but they don't get a notification of the new label's tracking number; and 2. if no label is voided but a new label is created (example, sending a new shipment for a replacement item sent out due to damage upon delivery or defect or lost in shipping, etc.), then same problem as #1.    This can't be the way the integration to Shopify was designed. This is completely unacceptable and makes Shipstation and Shopify unusable together. We are getting massive numbers of customer service emails with confusion as to why their tracking numbers are showing canceled because they aren't getting the new tracking notifications on the new labels.    Shopify has confirmed that in these two scenarios mentioned above, Shipstation is sending the new tracking details to the notes section of the order in Shopify, which does not send notifications to the customer from Shopify's end. The data needs to be sent to the order level, the same level that Shipstation sends the original tracking info to. It just needs to go to the same place every time so that Shopify is able to notify the customer of all new updates.    This is business critical. Shipstation to Shopify integration is unusable without this.    Thomas ... View more

Shipstation orders sidebar no longer shows custom fields from etsy and other marketplaces in the ITEMS tab.   Clicking into order details shows heavily shortened custom fields, with the only way to read the full details is hover over the field which means selecting the info is not possible.   So now, shipstation is an order management suite with no way to easily select info submitted by the customer. And even reading it has become increasingly difficult.   Is this by design, or is this an error which will be quickly fixed? ... View more