ShipStation Community

Currently we are facing issue of duplicate orders. We have 2 stores. One is active and another is inactive. Orders are getting imported to active and inactive store too I think as it was automatically connected to the store.  So I want functionality to remove the inactive stores completely instead of keeping as inactive. ... View more

Mappings help to automatically assign service selected by customers at checkout and packaging. And that is great. Auto rules run AFTER mappings and it would be very beneficial to be able to assign different packaging sizes depending on the order size (# of products) without having to be forced to select a shipping carrier since this overrides the selection in the mapping. ... View more

, On the "Store Setup" page, Settings  > Store Setup, found here: https://ship6.shipstation.com/settings/stores, in the actions kebab menu, add the option to "Clone Store". ... View more

Hi there, otto.de is the 2n largest marketplace after amazon in germany. any plans to intergarte with otto.de? https://www.otto.de/ Thx, Robert ... View more

There needs to be more criteria options when creating rules for the Rate Shopper. The most important for us would be to have the rule look at a "Deliver By" date on an order and select the cheapest option that will make it to the customer by the deliver-by date. An even better option is to say, if there are x days between the ship-by and deliver-by date, select this service/rate shopper rule, which could be executed through the automation rules.  ... View more

We run a lot of promotions and coupons in Amazon, but the pricing of each item in Shipstation when someone takes advantage of a coupon/discount is never shown, instead showing the full price of the product pre-discount. We need to be able to see the accurate price of our products sold in Shipstation. This is apparently not possible due to the integration between Amazon and Shipstation's custom integration, but it is a feature in the Amazon SP-API, so hopefully this can be brought into Shipstation someday.  ... View more

I’d like to suggest an improvement for the ShipStation-eBay integration. Currently, when sellers offer free shipping, weights and measurements aren’t transferred from eBay to ShipStation, which can affect order efficiency. It would be helpful to enable the transfer of this data for all orders, regardless of shipping terms. This change would improve accuracy and streamline the fulfillment process. Thank you for considering this suggestion. I look forward to any updates. ... View more

Please Improve the following: 1. set check boxes or a different input method to choose which services to include. Currently having to add, scroll through a list repeatedly for each service, takes a lot of time and makes it difficult to ensure correct services are enabled for the strategy.   2. Ability to prioritize shipping accounts and/or services. I have multiple accounts, sometimes times two or more accounts offer the same rate. If two accounts offering the same rate and the rate is considered the “Lowest Price”, there is no way to choose which account wins the strategy. If doing the check box method, it would be great as a two step setup process like the automation rules, where you select the carriers on step one and change the order of priority on step 2.   3. make the ability to copy Strategy to create a new Ruleset. ... View more

Pioneer Rx integrates with other companies like FedEx, UPS and USPS to print shipping labels for their patients. Can Shipstation integrate with Pioneer Rx so we could print out our shipping labels directly from our pharmacy software? ... View more

I was chatting with SS help and they told me this is not available.  Is this really the case?  I see places to connect SS with real time quotes.  I am using BigCommerce. Thanks Jeff ... View more

Is it possible to have Shipstation integrate with Shiphero? I recently signed up with a 3PL and was surprised to find out how expensive the shipping rates were! They would also love to use shipstation or other brokerage's discounted rates, however this option isn't avaialble. The 3PL uses shiphero for their WMS software. It would be awesome if there is a way to integrate shipstation's discounted rate to WMS software such as Shiphero. ... View more

I often have to export to easyship to do prepaid customs and they recently partnered with FedEx and are offering amazing pricing.  Would much rather purchase that through you.  If Easyship can do it I'm sure you can as well!   ... View more

Currently, for International shipments, the ITN number does not appear anywhere on the FedEx auto-generated Commercial Invoice (Customs Form). Please have the ITN number show up on the FedEx Commercial Invoice. ... View more

The ability to generate batches Combine labels Print Labels Print Packing Slips Generate and Print Scan Sheet Split Shipments Ability to update inventory numbers     Not API related but I would also appreciate the ability to generate eBay Standard Delivery labels for applicable shipments too. ... View more

We need to map product metafields to shipstation from shopify. This needs to be available to the public instead of ONLY support agents for shipstation ... View more

Amazon Netherlands and Belgium have been established for years now but are still not supported by Shipstation. Is their API setup not fairly universal? Amazon seem to be pushing these now for sellers. We have received a warning to say if sellers don't integrate with all of their European stores they will begin to limit visbility of listings on ES, DE, FR and IT. ... View more

In Canada the law requires that all firearms ship Over 18 Signature Required.  When a customer also requests the Card For Pickup option it drops the Over 18 signature required. It would be really helpful if ShipStation would allow both of these options at the same time.   ... View more