ShipStation Community

Currently all items are brought into ShipStation regardless of whether or not they are already fulfilled on Shopify. We often issue refunds immediately following a customer purchase due to customer error, at which point we mark the item as fulfilled in Shopify to prevent us from shipping product that has been refunded. ShipStation shows all items on an order regardless of if they are fulfilled on Shopify or not, and prints them all on the packing slip. Even 'Syncing' after order changes does not correct this. I have to imagine others must be facing this issue and running the risk of shipping product that has been refunded! ... View more

Integrate DHL Global Mail for Australian Customers, PLEASE. You'd be one of the first here to do this. ... View more

We often need to make notes regarding an Etsy order. It would be nice if the private notes section of the Etsy order was automatically synced with the Internal Notes section in Shipstation. Since all communication with the customers is done on Etsy, when a small changes or note is needed we then need to log into shipstation and add it in Internal notes. It would be much quicker if we could simply add once on the page we are already on and let it sync over to SS. ... View more

Shipstation has bestbuy.com but no bestbuy.ca integration. Can this be a quick implentation since your USA bestbuy.com store should not differ much to bestbuy.ca platform. ... View more

Please add an integration for Fastway Couriers in Australia ... View more

DHL eCommerce Direct Integration to ShipStation. DHL offers significant savings over usps first class. It would be great to see DHL eCommerce integrat directly in ShipStation!!! As of now you need to set up an Endicia account for the ability to use DHL eCommerce in ShipStation. And not to mention you have no way to see your DHL ecommerce rates because the label is being processed via Endicia. Last but not least the labels for DHL eCommerce printed via Endicia are ugly and cannot be customizable the SKU will print in really small size on the top right of label. ... View more

ShipStation doesn't have 2 factor authentication and this could be achieved with a simple 'Login with Google' option. This would make Shipstation a lot more secure. ... View more

ADD IMAGES TO WALMART ORDERS. All the other Selling Channels have this... Kind of a no-brainer, dontcha think????? ... View more

I don't understand why ShipStation's API is so limited in its functionality. I am limited to Customer Name, Item Keyword or Country Code when searching for orders or shipments. Customer ID or Email Address is common sense to find specific customer orders or shipments. ... View more

Can SS enable having more than one FBA account linked to a SS account? We ship products for multiple companies, each with their own FBA account, but can only link a single FBA account to our SS account. ... View more

Please add Speedee Delivery as a shipping integration! All of our shipping is equally between UPS, Speedee, and USPS. ... View more

The walmart integration does not set values for email, customer ID, or payment method. While those fields are not necessary to ship the order, we pull all shipments out of shipstation via the API to import into our financial system of record (Netsuite). If no customer ID is provided by walmart, use the internal shipstation customer ID so it's not null. If no payment method is supplied by walmart, hardcode something like 'walmart'. Email address would be nice to ask walmart to provide. Ebay and Amazon provide it. thanks ... View more

Allow specific Shopify Cart Attributes to be mapped to ShipStation's CustomFields. This would need to be based on the key of the Shopify Cart Attribute. For instance, the Cart Attribute with the key of "date" might be mapped to "CustomField1". Cart attributes are Shopify's primary extensibility point for individual orders, allowing app, theme, and shop developers to add custom properties to an order: https://help.shopify.com/themes/customization/cart/get-more-information-with-cart-attributes CustomFields (e.g., CustomField1) are the analogous concept in ShipStation: https://help.shipstation.com/hc/en-us/articles/205928478-ShipStation-Custom-Store-Development-Guide#4a ShipStation currently imports Shopify Cart Attributes as part of the [Notes From Buyer] field. ShipStation, however, does not allow Shopify Cart Attributes to be mapped to CustomFields, where they can easily be assessed by Automation Rules, displayed as part of the orders grid, or independently included on the Packing Slip Template. By allowing these two related concepts to be mapped to one another, store owners and developers would have tremendous flexibility to integrate extensions to Shopify into the ShipStation workflow. Note: A common use case for Cart Attributes is the ability to collect a requested delivery date, which is of particular relevance to shipping and order fulfillment: https://help.shopify.com/themes/customization/cart/add-date-picker-for-delivery-dates ... View more

Line-items properties in Shopify typically represent item options, such as special instructions (e.g., the text for an inscription). These are automatically imported to ShipStation as part of the line-item's [Item Options] field, which can optionally displayed on Packing Slip Templates. Sometimes, however, these are used for internal communications between e.g. Shopify apps. To support this, Shopify themes have a built-in convention where line-item properties prefixed with an underscore (e.g., _internalOption) are hidden from the customer: https://help.shopify.com/themes/customization/products/get-customization-information-for-products#hide-line-item-properties Unfortunately, while these will be hidden on Shopify, they will be displayed on packing slips as part of the [Item Options] property (alongside valid customer options). Ideally, ShipStation would either a) remove these when importing orders from Shopify, or b) hide these when displaying the [Item Options] field. (Acknowledging the latter would affect all customers, not just Shopify customers, and thus may be too invasive). ... View more

It would be great to have a third party billing option for Purolator ... View more

Please add integration with https://www.sellercloud.com/ ... View more

Hi We've been on shipstation for many years now. We're moving into the wholesale business, and need to use Zoho for our CRM to best prospect and manage accounts. We need transaction data back to Zoho so we can see how accounts are trending, etc. Anyway - we're using Magento as our front-end, but Zoho Inventory for our ERP (and it talks to Zoho Books, and back to CRM and to Support - yada....) All in, we'd like to be able to book Sales Orders in Zoho Inventory (instead of Magento) and SHIP from Zoho Inventory. This is all a long request for Zoho Inventory integration into Shipstation - exactly like you do for eComDash or Stitch. (Zoho Inventory does also do marketplace integration and integrate to Magento, BigCommerce, etc... I see it being a serious contender in the future as the aforementioned Apps didn't work for us). Thanks! ... View more

Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible. Can we get this implemented? ... View more

http://compass.ups.com/new-ups-access-point-locations/ Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address. ... View more