"FedEx One Rate is not permitted with cashed accounts."
We are having this issue with just 2-Day shipping right now. Is anyone else having this problem too? It seems like Fedex has a new billing portal that has a lot of bugs or something?
Forum Posts
the new amazon shipping carrier
Amazon shipping, (not buy shipping) is integrated into shipstation now and we tried using it for the past ten days with wildly erratic rates that did not match what other tools showed.Is anyone here using amazon shipping carrier? Are the rates the sa...
Cost Center and Additional Data Variable Support
We have clients that need us to populate the cost centers with the shipment data and it would be really helpful if we could have access to this and perhaps some custom data fields for billing and support.
shipstation connect logs out and will not start
WTF "SHIP"STATION this is ridiculous. No one logged me out but ShipStation crashed. Now Connect will not start! This happens far to often for us to pay for. For every minute down we should get a credit of a dollar. That might speed up fixes on your e...
Pick Up Location for Shopify
Hello,Is it possible to add pick-up Location option for Shopify ?This is very common practice in France, it is quite blocking not to be able to offer it to our customers because we can't use it in Shipstation.Carrier is CoThanks !Jerome
Holiday "Surcharge" aka postal office gouging
So i got notice that pirate ship is going to eat those fees and not charge their customers. Any chance stamps/shipstation does this? I already use pirate ship for 3 of my marketplaces, i might just keep expanding if the only perk is getting charged m...
CIBLEX
Hi, we are using CIBLEX and it would be great to add them https://ciblex.eu/
Can only print certain labels; Global-E 'Print Label' button greyed out
Hello. My company has a separate warehouse location that does fulfillment. They are experiencing trouble with not being able to access, create, or print labels for just one carrier. The rest of our domestic orders print just fine. All available optio...
Carrier insurance amount
We need to be able to preset insurance amount at a specific level. We have contracts with our carriers that allow us to insure some packages at, let say, 300$ at no fees. I would like to be able to preset insurance amount on any orders (no matter the...
Child tracking number not included in shipstation
Some orders have Multi-Package and they include multiple tracking number. In shipstation, we can only see the master tracking number. We should be able to see all the tracking numbers. @Moderator-Davis Can you please fix this issue? Thanks
Enable custom text ( such as SKU ) imprint on Amazon Shipping Ground labels
While Amazon Shipping Ground Service becomes another industrial standard carrier service that can be used on ShipStation, ShipStation should implement the same custom text imprint feature on Amazon Shipping ground label just like USPS and UPS.
Best Multi-Channel Marketplace Platform
What is the best multi-channel marketplace platform which integrates with ShipStation. The focus is on Enterprise level of transactions with Amazon, Walmart, eBay. Ideally would have an AI advertising integration built in to manage all channels, some...
DHL ecommerce US IMpb Banner Text on shipping label for Dangerous Goods (hazmat)
In Shipstation the shipping labels of this Сarrier are incorrectly generated. When I select Dangerous Goods, there's no Hazmat or ‘H’ on the label. I created a case (Request #7165331).but I haven't heard back in over a week. Other competitors of Ship...
"Missing or invalid shipper number" for UPS from Shipstation
Since the ending of the USPS Regional boxes we had to get brown boxes ideally for brown trucks. However, shipping with UPS from Shipstation is useless as there is an error "Missing or invalid shipper number." We all know that this has nothing to do w...
FedEx Service Codes
Hi. I have been advised that FedEx have added a new service, FIC(FedEx International Connect) and this is now integrated with ShipStation. However, the option is not available.FedEx assures me that this has been integrated but it is not showing on th...
Add Fedex Freight Priority/Economy
Hello Shipstation Team, we would like to add FedEx Freight Economy and Priority added as a service in Shipstation, so we can integrate our LTLs into Shipstation.
is globalpost a scam?
instead of helping me opt out of the program, shipstation is giving me a hard time. i had emailed a request to opt out and i received several replies from “veronica” that made no sense. 1. she stated if the service is turned off in my dashboard, it m...
Carriers
We would like to use R+L Carriers as a shipping carrier but it is not in the list of carriers you offer. Could we add this in?
UPS Fraud Team Mistakenly Intercepted ShipStation Labeled Package
Does anyone with experience in UPS seizing a package by mistake?We shipped 4 boxes of apparel to a high school and randomly UPS seized one of four packages and sent it to Nashville to their Fraud Mitigation Team without telling us. We eventually figu...
How to overcome the inability to schedule pickups ?
We have been trialling SS for our various online stores. Although we find the carrier integration terrible, with enough workarounds I think it might be able to work for printing labels, HOWEVER its inability to book pick-ups is for us a dealbreaker. ...
Walmart Buy Shipping
Hi Can we add walmart buy shipping to buy directly through shipstation, same as you have for amazon?
Missing or invalid shipper name
I have a UPS account with negotiated rates that I seem to have successfully added to my SHIPSTATION account. The negotiated rates do show and everything looks fine until I select the option to print the label, I get the message that says: "Missing or...
Scheduling a Canadian CanPar pick up
HiWhen we ship and use Canpar Freight, the system doesn’t sent a notification to Canpar to tell them we have a package to come pick up.With all other carrier, they received notification eand the come to pick up but with canpar they don’t received not...
Can you please add USPS Bound Printed Matter (BPM) as an option for shipping??
Can you please add Bound Printed Matter as USPS shipping choice? I also ship with Amazon, and my experience with them is that a 4lb book costs about $6.88 Media Mail, and $ 4.80 to ship with BPM (Bound Printed Matter). I'd like to save that $2 / item...
eBay not being notified of shipments
I ship some eBay items via USPS letter rate. For the last week or so, items without tracking are not being shown as shipped in eBay. Is there a fix for this?
Automate use of a non-default UPS account
I would like to be able to automate the use of a specific UPS account that is NOT the ShipStation UPS, nor the default UPS account. I have a few customers' UPS accounts integrated and cannot automate the use of a specific customer orders.
Amazon Buy Shipping UPS Ground Saver Service still not added Months later
Amazon buy shipping is likely the most used carrier integration on the ShipStation platform. UPS Ground saver is the cheapest service provided by amazon buy shipping and was added all the way back on May 8th 2024. It is now August. It is ridiculous t...
UPS Ground Saver with own UPS account
We currently are not able to use our own negotiated rates for UPS Ground Saver and would like this feature to be available. Currently for heavier boxes our rates are lower than the Shipstation rate. This is impacting our ability to utilize all shippi...
"Unexpected Error" - turns out Stamps.com and ShipStation passwords must sync
We got a message from Stamps.com that we had to update our login password. BUT NOTHING ABOUT UPDATING SHIPSTATION TO SYNC THE NEW PASSWORD.If only that message from Stamps.com included this detail, we would not have lost 2 days of business and hours ...
Error message is incorrect when Ship To field has only one letter in First Name
Had a package to be shipped via DHL from Los Angeles to NetherlandsWhen I tried to generate the label it said : Ship From Name must contain at least two words. Each word must be at least two characters long, separated by a spaceSo we went to our Ship...
