Printing & Documents
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Shipstation Team - It would be great to be able to bulk print the order summary where the orders print one order per sheet. Currently they print multiples to a sheet which is not helpful when we need to separate those order summaries for each order we are working on. 

I would like to see more sorting options for labels and packing lists.  I want my sku's sorted on the packing list by warehouse location: a-z but then I also want my packing lists and labels to sort and print by order number;

Sort by: Warehouse Location

then by: Order number

 

Here is why;

We use packing list to pick and pack our orders. Packing lists are printed in batches and are not printed numerically because we have them set to sort by warehouse location, not order number.  The sku's on the packing list must be sorted by warehouse location for ease and efficiency in picking each order, as this is how our warehouse is organized.  The order is then boxed up, the packing list is dropped in the box, and a label is printed. 

 

It would be helpful to have packing lists printed oldest to newest so that we can allocate inventory on a first come, first serve basis. We feel this is imported in case we have oversold. I realize this is sort of an inventory management issue but we have thousands of tiny parts and as hard as we try, we miss count from time to time. 

mb

Hi there,

We moved from UPS to DHL as the former was having a Brexit nightmare with exports.

DHL labels print, but a bit on the small side. I think they are designed to be printed at 4" x 8.5" rather than 4" x 6". It hasn't caused a problem yet but the addresses are pretty tiny after our (Zebra ZD420) printer scales it.

 

Can you please add a 4" x 8.5" label size?

 

Thanks.

We use Shopify as a sales channel and I just noticed this on an order shipping to South Korea:

 

To pass customs in South Korea, you must add the customer's Personal Customs Code to the shipping label.
Learn more

 

And then there's a new field the customer supplied with a long number. Does anyone else know about this? Is this easy to automate and put on Shipstation Labels?

Currently there is no way to do this. But it would be fantastic to automate when a shipping label is printed for a package where customs forms are needed, that the customs forms could be automatically printed along with the label. 

 

Otherwise I have to rescan the packing slip and go back in and manually print them. It's not a very efficient workflow. 

Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.
Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing.
New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.
SAS
Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers) Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ... Honestly, who comes up with and approves ideas that make function less efficient?
Looking to be able to print off customer gift messages as a separate form from the shipping and pack slip labels. Need a way to include more than 26 characters for a gift message.
Shipping Labels created but not yet printed all need to be entered into a queue like ShippingEasy
kru
At the moment, Shipstation only allows 250 items per sales order (EOD manifest) with Royal Mail. This means that users cannot benefit from volume discounts provided by Royal Mail (as these orders need to be on the same sales order. For example, I get a sales discount if I send out 400 orders per day, these will be split into 2 sales orders (of 250 and 150). I get a discount from Royal Mail for sending out 300 orders, but this will not be recognised, as neither sales order shows 300 orders. There should be no upper limit on orders per sales order. As a comparison, Royal Mail's Click and Drop system does not have an upper limit
It would be great to be able to export the Pick List data to csv or excel spreadsheet. This would be very handy in quickly being able to upload the csv into other various fulfillment/production/accounting applications.
For Aus Post/StarTrack Orders - Under Shipments > End of Day Currently, you have to close your orders off by shipment date or by the date the labels were printed on. This could lead the users to overlook manifesting for some orders if they were only doing this process weekly. This should be displayed as a general list, per ORDERS > AWAITING SHIPMENT (as an example). A filter option feature could then be added, so the user could filter by day. It would be handy if you could just automate this process, under your automation section.
The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have!
When a customer buys in dollars or euros from our site, it doesn't go through to the customs forms as dollars - it generates in GBP. A customer in the US spent in dollars (under $800) which shouldn't mean they have to pay customs charges (as I believe it is set at $800) but it generated the customs invoice in £ (which then took the invoice over $800) and the customer has been charged $100 to receive their parcel. Please can you let me know why this has happened and if this is the case that all customs declarations will do this or is there a way in Shipstation to avoid this happening again? Ideally we want the customs forms to generate in the currency that the customer paid in so that we don't have to go in and work out the EUR/USD equivalents and change them on every shipment. I have noticed that it says to 'check conversion accuracy' but is this not something that is supported in Shipstation - can't Shipstation convert the currency into GBP if necessary?
It is a legal requirement that EORI numbers are used on shipping goods from the UK to EU and Rest of the World. This field has been implemented granted, but still requires manual intervention to apply the EORI to each order, not an easy task when shipping 1000's of parcels a week off shore. Can this not be automated by rule, that when shipping to EU, the EU EORI number is selected, and when shipping outside of the EU (Rest of World) the UK EORI is used?
Hello there, I work with a 3pl that uses Shipstation and Shipstation connect as our main source for fulfillment. I would love to see the Shipstation connect app built out to be more friendly towards 3pl's attempting to use your app. Within our organization, no user has a set desktop location. It is very inconvenient for our staff to log in to link Shipstation connect every time they need to switch stations (Workstations). We have had so many issues with Shipstaion connect recently; I would love to see the development team add a little "magic" to the app. One of my suggestions is adding a way to link a workstation to an account, not just a user, where every user can access it. There is currently the share function, but it never works properly, and Shipstation support says that you are not supposed to use it... TLDR; Add a better method of connecting a workstation that can be used by multiple users.
Be able to use wireless printers through shipstation connect which is currently unsupported (requires physically connected printers)
PRINTING lables with no postage i send many lettermail with a stamp and have to manually prepare the lables each time .