Just thinking that Shipstation sale values should be based off the amount "total paid" by the customer in the "Order summary" and not the total value of the Shipment items. in "Order Items" section. Currently running into issues with Woocommerce bund...
I cannot access my account due to Seller Maintenance happening. When will this be fixed please?
Has anyone ever set anything up in a way that would automatically ship exchange orders, after the RMA label has been scanned by the carrier?
Could we possibly get the option to print all 3 with a single click? Now the design has changed it's not as easy to do as it's in the top right of the screen rather than next to the label print button.
Hi Shipstation:I wish there was a way to view any tags added to an order on the Scan to VErify \ Scan to Print screen.We use tags like:Fragile, Multiple Items, Insurance Required, Include Free Item, etc. These tags are visible on the orders screen wh...
Hello,An order has been shipped out of shipstation but it needed to be split....How do i split it?
I have asked this question before, without success. I want to print a prepaid USPS or FedEx label TO MYSELF, and send it to my customer so he can use it to send me a package of known weight and dimensions. I cannot figure out how to do so. I have ask...
Hi, I think it would be super handy to be able to categorise ship view tabs into folders.We have a lot of views on our main screen and it becomes cluttered after adding a lot. Being able to break different types of views down into folders would make ...
Hi there,I think it would be great if there was a report or a place you could clearly see all your packages for a particular day and see if they have been delivered yet.This is especially true with Royal Mail, where as of yet you don't even get the l...
HiIt would be great it Shipstation could flag up new customers. i.e. Customers not already on the shipstation customer database. Our marketing team want to add some POS material to encourage repeat purchase. If there was a little symbol the dispatch ...
I'm a LONGTIME user of PayPal - now with their Shipstation support instead of their native solutionIt works great with somewhat limited capabilities butit has all I really need. It shows me what is unshipped and when I ship it, it notifies PayPal and...
Has anyone had their Automation Filters start tagging orders differently out of nowhere? It appears automation isn't picking up on Commercial / Residential assignments.
Dear ShipStation,This past Saturday morning, on January 6th, I received a call from my team member, informing me that they were unable to perform any tasks in ShipStation due to a subscription issue. I was taken aback by this news and immediately log...
For the second time in three months, we're dealing with a complete ship station meltdown after we were deluged with orders following a national media mention. The software marked orders as received and "waiting to be shipped" when they never download...
need to make an automation rule or product setting for hazemat shipping
Anyone else burdened by the double pop up that comes up and slides to the right once you print a label. Even though it takes a few seconds, it makes it impossible to view any orders or do anything in ship station until this clears out. Why not get ri...
An optional column on the "Awaiting Shipment" page that would allow you to see at a glance what has been verified would be very useful. This feature already exists on the "Shipments" page which can be useful but it would provide more of a benefit on ...
Orders in On Hold status in Shopify still flow into Shipstation immediately and can be shipped. It would be great if there was some sort of stop/hold to these orders flowing into Shipstation or just more guidance on what to do with these orders as we...
Please add Checkout rates Integration for Shift4ShopIt is there for other platforms
Customers are able to add product options when they place an order in my store. For example, if I am selling sun glasses, the customer has the option of adding a glasses case to their order. The glasses case is not a separate product but an add-on. T...
When using a product customization app for Shopify like Customily or Kickflip, a plethora of URLs are added to Order Summaries, which in turn are used for the Item Options Field Replacement. Normally this is good for production, but because ShipStati...
For international orders, HS tariffs are not added to the shipping label despite my having them in my settings. This needs to be fixed ASAP as this is why Australian customs will return parcels to the sender because it 'fails pre-departure checks'.
Why would the internalNotes field be mapped to the order object when in fact orderNotes are NOT returned when making a request?Attached are screenshots showing an order with InternalNotes created and saved to the order via the Admin (Web) Interface. ...
It would be awesome if you could alphabetize the Preset Groups inside Products, so we can assign Preset Groups to products and have the HS Codes and values for international shipments. It has no rhyme or reason on how these are listed now. I just wan...
Hi All, We recently switched to using barcode scanners for a number of tasks, one of which is looking up orders and printing labels on ShipStation. A problem I'm running into is when we scan the barcode generated by ShipStation on packing slips (I've...
I created a custom packing slip. It works and is just fine. But I realized you can now set the printer for it to print the label, and then print the packing slip at the same time. When I use this setting, it will only print the default packing slip a...
I just noticed on my credit card bill that my $59 Ship Station subscription now charges me $94/mo since July. When did having shipping carriers become a "paid feature" on a shipping platform? I also print labels... should I anticipate a "printing fee...
Has anyone met the problem when ship in batch? Recently when I tried to ship in batch, an error message of "An error has occurred" kept popping up. All the required shipping information is there. I have also tried to clean the data on my browser. But...
As stated above, using a Cups/IPP printer causes ShipStation Connect to not see any printers including ones that were previously printed to. Removing the printer immediately solves the issue.Please see video for a demonstration: https://watch.screenc...
