It only happens when I try to print Fed Ex labels. Last time this happened was when they were showing the try new version banner and when I clicked and went to the updated site all of a sudden onlymy Fed Ex labels wouldn't show all required informati...
It may seem petty but, having hundreds of extra clicks a day is annoying. When verifying the items in a shipment, we should not have to verify items that are shipping or other service related items. I was surprised this feature was not already availa...
The new "floating" location of the left/right arrows is terrible. They are also smaller than in V2. If you miss the arrow, and click between the arrow and the main window, the window will close. EVERYTHING is worse and harder to accomplish in the new...
In V2, after printing a batch I had the option to view the orders that were in the batch. I often pack my orders after printing labels and this made it easy to go through the orders I had just printed and make sure everything is packed up. In V3 I am...
Hey Development team, it would be SO NICE (actually necessary) to have the ability to backup automation rules in the event that a catestrophic event occurs on your side or ours. On ours, it would most likely be a disgruntled employee either deleting ...
In the Shipments -> Batches interface, the "Errors" (and/or "Progress") field should be added, allowing users to quickly view batches and see if any labels failed to create. These fields were visible in this interface on the previous layout:And are n...
We are looking to see if an automation rule can be added so all orders can have added additional handling which is currently only available by checking a box under options under the shipping details.
I would like the feature to enter and save (or Import) 3rd Party account numbers so that when you choose third party shipping from "Other Shipping Options" you can select an account number like you're able to select your own account. We ship on multi...
I often use the Pick List in order to view which products are included in any given view or status or search result. I do not print the Pick List, just view it on my screen. It seems that V3 goes straight to the printing view when I generate the Pick...
If I click into an order and then close it, the checkbox next to the order remains checked and will not clear when I click on it. Once I click the checkbox on another order I can then clear the original checkbox. Seems like a simple UI bug but hopefu...
If someone creates an additional shipment, and the additional shipment is not needed, there is currently no way to delete the additional shipment. Customer service informed me that I could view the list of orders, select the order having the addition...
I was trying to figure out a way to get rid of USPS options as we don't use this and it bogs up our drop downs with 20 or so extra options that are irrelevant to our operations. Our enabler told us that we have to set up a stamps.com account and appl...
I wish there was a way that when we need to ship an order via LTL freight that we would have the ability to use the "mark the order as shipped" feature on the orders page. The problem is that we can not create a custom name under carrier and we are f...
Hello, I need to figure out how to reformat the ship date for packing slips. I'm automating some back office stuff as it pertains to packing slips. I need the ship date to appear as MM-DD-YYYY. Technically that is what it is set to. However, if it is...
I was about to print a label and a popup said I needed more money so I added money, at this point it would normally open the label I was trying to print. but today the label is not opening for me to print it's not even in the download directoryI have...
We've encountered a problem with orders from Home Depot, one of our selling channels. Since around April 3rd, all orders have been showing a price of "$0" when sending them to Connex and Quickbooks. All orders before that date show the correct price ...
Hello, I am going to be purchasing an auto bagger. I currently have ShipStation and want to be able to link the auto bagger with ShipStation to print the label right on the bag I am shipping. I was hoping that someone may have a suggestion on the aut...
Original post by user Matt Jackson We sell internationally via an array of marketplaces. And having the international orders import in the native currency is fine, but the currency symbol or some indication that it’s not USD is needed. The Issue: Pre...
It would be great if ShipStation and ShipConnect had the ability to verify the count of packing slips and postage labels when batching orders. We can batch any where between 20 to 200 orders at a time and lately we are missing either packing slips or...
I have tried to reach someone in support numerous times today and still haven't gotten a response. Would anyone here know if they are off or out of the office today? Maybe someone here could offer some insight to my issue. I am trying to renew/change...
When I need to split an order and ship from two different warehouses, it is causing some concern from my customers because they think we have forgotten to ship their items Because often the items dont arrive on the same day. It would reduce customer ...
Hello All! I am still trying to decide if ShipStation is going to work for my situation. I am a drop shipper so I don't actually need shipping labels but I do need that all of my products (which are all different-sized items) have access to accurate ...
On a mobile device they are correct but on the browser version the date range is all 1 day out (-1) so todays insights is actually yesterdays etc....The photo was taken today.... on the13/04/2022
Is there a way to show any unshipped items in an order in the order shipped email template? I would like my customers to be able to see any items in their order which have not shipped or are being dropshipped. If this feature is not available, any in...
For the last two hours I’ve been receiving a failed to update error for my Walmart orders. Is anyone else experiencing the same thing?
In V3, if an order has several items, the customs form UI for international orders is very slow and laggy. Adding/removing item declarations hangs up the interface.
How can I create a manual label not associated with an order?
I have a number of filters setup, some by Item sku, when I now try and create a new filter with SKU's it just won't save -any thoughts anyone? I can't see anything in any guide - no limit on number of filters, no limit on sku's etc
When I try to finalize the label, the message ''Missing or invalid sending the company name'' I would like to know why this error, I can't send anything
